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Puente Hills Hyundai
City Of Industry, CA
7,256 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
December 16, 2021
This dealership was the same as other Hyundai dealerships we visited, in that they all try to take advantage of you to the maximum extent possible. The MSRP for the car we bought was over 10 thousand LESS th we visited, in that they all try to take advantage of you to the maximum extent possible. The MSRP for the car we bought was over 10 thousand LESS than the price they demanded. They jacked up the price with options I didn’t need or want (and could not decline), like $500 to fill the tires with nitrogen! Then they added their “dealer markup” of almost $4000 bucks. I understand that the market right now for buying a new car is in the dealer’s favor with all the supply issues and chip shortages we see in the news, but it seems to me like doubling the price of hotels and lumber after a hurricane. We had to sit for hours in a freezing trailer because the whole place was under construction (with no bathroom except a vile, pee covered porta-potty or a real bathroom far, far away). The guy that eventually released my new car to me gave almost zero instructions on how to use the myriad of controls, and even though we showed up at 2 pm we didn’t get to drive the car away until after dark, when I could not even perform a decent inspection of it to verify the quality of the exterior or that the options I had selected were indeed included. As I stated at the beginning, I would not recommend any car dealership to anyone, they are all the same and are all eager to rip you off to the maximum extent possible. More
by dyer3
December 16, 2021
Everyone I interacted with were kind and respectful, I'm very impressed with this service department at this dealership. very impressed with this service department at this dealership. More
by KOBOULTER
Employees Worked With
Other Employees :
Tino Lozano/he was handled my checkin an check-out.
December 16, 2021
Gracias por todo son muy amables y son los mejores y estoy muy feliz con mi nuevo vehículo. estoy muy feliz con mi nuevo vehículo. More
by MARTINEZ.194
Employees Worked With
Other Employees :
Ariel Winter
December 15, 2021
Service Manager Mr. Borla was so helpful with the details of what need to be done and very friendly, Since I left my Sonata, till the day it was ready, he was folling up with me. Great Job of what need to be done and very friendly, Since I left my Sonata, till the day it was ready, he was folling up with me. Great Job More
by Mvaniya
Employees Worked With
l BORLA at Service
December 15, 2021
I have an appointment and arrived 5mins late, I did not wait for long time for my turn to be served. Place was clean and my service agent was clear to explain the amount of cost for the service I requested wait for long time for my turn to be served. Place was clean and my service agent was clear to explain the amount of cost for the service I requested. Restroom was clean. But TV was not good, the TV reception was very poor. More
by cathiedy
Employees Worked With
