Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Puente Hills Hyundai
City Of Industry, CA
7,182 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,182 reviews
January 18, 2021
Javier is awesome! He knows my vehicle and helps me create a budgeted plan to keep my car maintenance up to date and running smooth. create a budgeted plan to keep my car maintenance up to date and running smooth. More
by LPKIT03
Verified CustomerEmployees Worked With
January 14, 2021
Had to take my Santa Fe in for a recall issue. Once there, the rep was very prompt and courteous, reviewed our repair history and made recommendations by writing them in pencil on the back of the servi there, the rep was very prompt and courteous, reviewed our repair history and made recommendations by writing them in pencil on the back of the service invoice, not on the front. Quoted almost $1600.00 worth of service that included "Spark Plug Tuneup, Drive Belt Change, Coolant System Flush, Brake Flush, and Trans Flush". I said no and just do the recall and also an oil change. He offered a free carwash after the service which we gladly accepted. We left while waiting for the service to be complete. While out I contacted our very trustworthy mechanic and inquired about the service that was recommended. He stated that none of those were necessary with the miles we had on the vehicle. We were called to pick up the car almost an hour earlier than what we were informed would be the approximate time needed to do the service. When informed that the car was ready, the service man stated that I needed to have the brakes replaced on the front and the back. I told him I would handle that myself. My wife drove the vehicle out of the service center and I followed in my other car. When we got home, I noticed that the car was not washed as promised, but I did notice that the battery had been disconnected to do the service required as many of our presets were altered and there was a new jingle that played when you turned off the ignition. I jacked up my car and looked at the brake pads and rotors. All were perfectly fine! The pads had had 1/4 inch of pad left and there were no pits, gouges, or polished hot spots noted on the rotors. I put everything back together and made my assessment of their recommendations as being false and misleading! So, after all that, I would not recommend going to them for service as they are only trying to gouge you out of your money by recommending service that is not required or needed. Go to a reputable mechanic and get your work done there on everything other than the recall issues. More
by cliffs854
Employees Worked With
January 13, 2021
They were very helpful and informative. The majority of staff was very conscientious regarding distancing guidelines and mask use. They worked very quickly. Thank you. staff was very conscientious regarding distancing guidelines and mask use. They worked very quickly. Thank you. More
by Janet
Employees Worked With
January 13, 2021
I have had multiple run ins with the dealership. This last visit wasn’t as bad but getting ahold of a knowledgeable person is impossible. I literally had to call 3 times before I got connected to anyone last visit wasn’t as bad but getting ahold of a knowledgeable person is impossible. I literally had to call 3 times before I got connected to anyone who had brains and could schedule me a service appointment d answer some basic questions. I also prefaced the person I dealt with that the last time I was in I had multiple problems and basically told him I didn’t want to be screwed over (young blonde female, you know the drill). This visit wasn’t so terrible but man, I can’t leave without paying over $300. I understand, it’s expensive. But geez. Don’t buy a Sonata folks. More
by KATIEMCROSKY
January 13, 2021
My salesman Caleb is helpful and good asset to your dealership. Even the manager is also helpful. This is my 4th Hyundai and they are good cars. dealership. Even the manager is also helpful. This is my 4th Hyundai and they are good cars. More
by Y2RD63
January 13, 2021
Excellent service all around! They were also short staffed and were still able to finish my car rather quickly. Everyone I spoke with was very professional and friendly. staffed and were still able to finish my car rather quickly. Everyone I spoke with was very professional and friendly. More
by RODRIGUEZVANESSA1992
Employees Worked With
January 13, 2021
Fast and reliable service! Employees are always willing help quickly even when you just work in for the service. Best customer service ever! Two thumbs up help quickly even when you just work in for the service. Best customer service ever! Two thumbs up More
by HELEN jung
January 12, 2021
Had my safety in mind. Very fast for the amount of work they had to do on my car. Customer service was amazing and Javer was fantastic. they had to do on my car. Customer service was amazing and Javer was fantastic. More
by KUGELMAN.A
Employees Worked With
January 11, 2021
My boyfriend and I went there, because the car was vibrating, Jay helps me well. I am satisfied. It is recommended to go to this car dealer, if you have any problems with your car. vibrating, Jay helps me well. I am satisfied. It is recommended to go to this car dealer, if you have any problems with your car. More
by Su Bin Jang
Employees Worked With
January 11, 2021
Very kindly. I will revisit next time.Thank you so much Very kindly. I will revisit next time. Thank you so much for helping. A b c d e f g h I j k l Very kindly. I will revisit next time. Thank you so much for helping. A b c d e f g h I j k l More
by robert han
Employees Worked With
