Puente Hills Hyundai

Very professional and pleasant to deal with staff. Very good communication. Really appreciate the home delivery and pick up of my trade in. Very good communication. Really appreciate the home delivery and pick up of my trade in. More

When I when for my appointment nobody new anything about it even though I showed my email that it was sent to me it even though I showed my email that it was sent to me More

Good service and was quick. The service technician was very knowledgeable and friendly. Thank you The service technician was very knowledgeable and friendly. Thank you More

Great It was a good experience. Especially Charley Jeong is so kind. Thanks. It was a good experience. Especially Charley Jeong is so kind. Thank you so much. Especially Charley Jeong is so kind. Thanks. It was a good experience. Especially Charley Jeong is so kind. Thank you so much. More

After several bad experiences with several Hyundai and Kia dealerships in the Orange County, ca area, I closed and brought home a 2026 Hyundai Ioniq 9 SEL from Ray Alvarez of Puente Hills Hyundai. Fro Kia dealerships in the Orange County, ca area, I closed and brought home a 2026 Hyundai Ioniq 9 SEL from Ray Alvarez of Puente Hills Hyundai. From the first contact with Ray, it was quite refreshing to deal with someone who’s really straight up with no xx. I had contacted the dealership through True Car. Most dealerships on True Car give you a sizable discount only to negate it by adding on useless, unwanted accessories. I briefly told Ray about my recent experience with two Hyundai and one Kia dealership. Ray assured me he was straight up. He told me he’d give me a bigger discount than what was listed on True Car and remove the accessories. At this point, seeing was believing to me. Right on point, he texted me in writing confirming what he had said he would do. I asked him to send me a lease deal sheet. At first, the numbers were off. He admitted he had made a mistake and corrected it. His second deal sheet came back less than my calculations. I told him let’s wrap it up and I’ll be by to pick up in 3 hours. I drove 45 minutes to Puente Hills Hyundai to pick up the car. True to his word, I was in and out in an hour. The deal was as he said. Nothing was padded. No double-dipping on fees (I’ve had other dealerships try to add acquisition fee to the drive-offs and also added to the adjusted cap cost). No “let me go as my manager” games and try to change the deal or pressure me to something else. Overall, a great experience and I think I got a great deal on a 13-mile 2026 Hyundai K9 SEL. In the end, the car MSRP was $68,840. He gave me a sizable discount, more than 4 other dealerships in Orange County, and a $13,000 incentive from Hyundai. All fees, taxes, and first payment were capitalized. All I did was fill out a credit app online, sent over my ID and insurance, came into the dealership, spent most of the time going over the features of the car, spent 10 minutes in finance signing paperwork, and boom, I was done. High five to Ray Alvarez and Puente Hills Hyundai for making my Ioniq 9 buying experience the second-best car buying experience I’ve ever had (I’ve had over 15 in 32 years). Give him a call if you want an honest, upfront, straight shooter with no xx games. More

Thanks for the free car wash and service, The waiting area is comfortable and clean area is comfortable and clean More

I was so very impressed with Bryan and Sonny! Five stars for their great service! Five stars for their great service! More

Javer was completely focused in my needs. He kept me informed of the status of my vehicle in a courteous way. Explained me throughly the status of my car and the type of service that needed t He kept me informed of the status of my vehicle in a courteous way. Explained me throughly the status of my car and the type of service that needed to be done and why. He showed knowledge in what he was doing, so, you have a great asset on him. The vehicle was delivered on time, the time to complete paperwork was fast and accuarte. I received my vehicle clean and with the settings intact. I left feeling confident that taking my vehicle to Puente Hills Hyundai, was a good choice. I'm satisfied with the service provided. More

I thought my salesperson Caleb was very good and direct about answering my questions , which I liked . The person I was not happy with was the Dealership manager . He was abrupt, rude, and has horrible cus about answering my questions , which I liked . The person I was not happy with was the Dealership manager . He was abrupt, rude, and has horrible customer service !!! I would never want to deal with him again , thank god I love my car !!!! More

Joey Quintero the service rep was very helpful with my concerns. My 2025 Tucson gas engine’s dash board would turn black out of the blue. Joey was very patient and was helpful in solving that issue for me concerns. My 2025 Tucson gas engine’s dash board would turn black out of the blue. Joey was very patient and was helpful in solving that issue for me. More