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Puente Hills Hyundai

City Of Industry, CA

4.6
7,673 Reviews
Welcome to Puente Hills Hyundai - Your Premier Hyundai Destination in City of Industry, CA At Puente Hills Hyundai, we’re dedicated to providing every customer with an exceptional car-buying experience. We understand your expectations are high — and as a trusted Hyundai dealership, we’re proud to rise to the challenge every time. Our goal is simple: to deliver excellence in every interaction. Our friendly and knowledgeable sales team is ready to help you explore our latest models, schedule a test drive, and find the perfect financing or lease option for your needs. Browse our online inventory, request more information through our website, or give us a call at 866-348-1954 - we’re here to help you drive home happy.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,673 reviews

November 23, 2025

Very good service! They are always professional! Would give them my business in the future! More

by NANDOFER7719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Puente Hills Hyundai responded

Hi there, thank you for the great review! We’re happy to hear Sean and Javier provided professional, reliable service and that you’d choose to work with us again in the future. We genuinely appreciate your support and your business. - Mike L., General Manager

Nov 30, 2025 -

Puente Hills Hyundai responded

"Always" says it all when it is coupled with a 5-star review. Thanks for sharing. Let us know if you have any questions. Mike L. General Manager

November 22, 2025

It's good that I can do it in Korean. It's good that they're friendly. More

by HYEONHAKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Puente Hills Hyundai responded

Hi there, thank you for the review! We're glad to hear Jae and our team were able to assist you in Korean and that you found everyone friendly. We appreciate you choosing us and look forward to serving you again. - Mike L., General Manager

Nov 30, 2025 -

Puente Hills Hyundai responded

We appreciate the feedback. We have a very diversified staff that speaks several languages. Glad we can assist with speaking in Korean. Have a great day. Mike L. General Manager

November 22, 2025

Horrible. I called on Saturday 11/15 to ask if I still had free services the man I spoke to checked my account verified the car I had and then told me yes we h More

by Judie15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Puente Hills Hyundai responded

Hi Judie, thank you for sharing your experience. I’m very sorry to hear about the frustration and the inconvenience you went through. This is not the level of communication or clarity we expect from our team. We attempted to locate your visit in our system, but were unable to find matching records, which makes it challenging to review the specifics of what happened. That said, your time is valuable, and you should never feel misled or inconvenienced. I would appreciate the opportunity to speak with you directly so I can better understand the details and address this appropriately with my staff. Please feel free to reach out to me at your convenience. - Mike L., General Manager

Nov 30, 2025 -

Puente Hills Hyundai responded

We apologize for the lack of clear communication. Thank you for bringing these details to our attention. Please let us know if Sean K. can assist to ensure a 5-star visit next time. Thank you, Mike L. General Manager

November 22, 2025

Very professional, friendly and efficient staff. My vehicle was serviced and returned to me before the estimated wait time. More

by JULIEORTIIZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Puente Hills Hyundai responded

Hi Julie, thank you for the great review! We’re happy to hear Javer and our team provided professional, friendly, and efficient service and- that your vehicle was ready earlier than expected. We appreciate your business and look forward to serving you again. - Mike L., General Manager

Nov 30, 2025 -

Puente Hills Hyundai responded

Before the estimated wait time, to awesome to read. Thanks for sharing. Have a great weekend. Mike L. General Manager

November 22, 2025

“Great experience. Larry Dee was very helpful and made the process easy.” “Great experience. Larry Dee was very helpful and made the process very easy.” More

by Yu-Ling Lai
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Dee
Nov 27, 2025 -

Puente Hills Hyundai responded

Hi Yu-Ling, thank you for the great feedback! We’re glad to hear you had a smooth experience and that Larry helped make the process easy for you. We appreciate your business and your kind words. - Mike L., General Manager

Nov 30, 2025 -

Puente Hills Hyundai responded

"Great" review. We will share it with Larry next week. Have a great holiday season. Mike L. General Manager

November 21, 2025

I took in my car to get repaired. They charge me for three hours of labor and they fixed it in 45 minutes. More

by ME52570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey,
Nov 30, 2025 -

Puente Hills Hyundai responded

Thank you for bringing this to our attention. Please let us know if you have any questions before your next visit. Mike L. General Manager

November 21, 2025

I am satisfied with the service. professional, kind, and excellent at keeping the schedule, which I truly appreciate More

by Jh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harley Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Puente Hills Hyundai responded

Hi there, thank you for the kind review! We’re glad to hear Harley and our team provided professional, kind, and timely service - we know how important it is to stay on schedule, and we appreciate you recognizing that. Thank you for choosing us! - Mike L., General Manager

Nov 30, 2025 -

Puente Hills Hyundai responded

"Professional, kind, and excellent" is a trifecta when describing a guest visit. Thanks for sharing. Have a nice weekend. Mike L. General Manager

November 21, 2025

Great great service ! ! Sales rep amazing !! Professional and manager too ! We went just to check couple vehicles and end up leaving with one !! Wife love it ! More

by JOFEVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Puente Hills Hyundai responded

Thank you for the fantastic review! We’re thrilled to hear Sonny and our management team provided excellent, professional service - and even more excited that you found the perfect vehicle your wife loves. We truly appreciate your business and are glad you had such a positive experience. - Mike L., General Manager

Nov 30, 2025 -

Puente Hills Hyundai responded

We will share this with our entire team next week. Thanks for taking the time to share with us all. Have a great weekend. Mike L. General Manager

November 21, 2025

My first time here! I was greeted by Kassandra whom I found to be exceptionally attentive courteous & informative to my inquiries. Loved her keyboard! The place was exce More

by jr.azpeitia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassandra
Nov 27, 2025 -

Puente Hills Hyundai responded

Hi there, thank you for the wonderful review! We’re glad your first visit was a great one and that Kassandra provided attentive, courteous, and informative service. It’s also great to hear you found our facility clean and comfortable. We appreciate you choosing us and look forward to seeing you again. - Mike L., General Manager

November 21, 2025

Knowledgeable and full of knowledge and experience The problem was resolved quickly and effectively; the person was very polite. More

by yuanhaoc
Recommend Dealer
Yes
Employees Worked With
The one who can speak Chinese and sit at the last row of the table
Nov 21, 2025 -

yuanhaoc responded

Thanks

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