Puente Hills Hyundai

Service on 10/26 Took my car in for other repairs and advisor said my car didnt turn on when they wanted to start it. As I was in waiting room he saw me and.said that Took my car in for other repairs and advisor said my car didnt turn on when they wanted to start it. As I was in waiting room he saw me and.said that I needed a new battery...then let me know again that I didn't need one...i was confused at this moment...so I was called to pick up my car and the next day I got stranded on freeway...Guess what...it was the battery...if I needed a battery why wouldnt I be told I needed one with an accurate certain answer...I left the dealer very uneasy...I think we pay enough money by taking car to the dealer so we dont get a proper response. I ended up.towing my car to another Hyundai dealer...when I got there i showed then the paper work I was given...on a check off list it showed battery was marked off good but not slip receipt where battery was ran/checked was given to me.The service advisor at Hyundai where car was towed said they must always provide customer with that slip which i was never given...Jay Jussal was very helpful and I appreciated all his help...not saying the battery issue was his problem...I'm sure the diagnosis came from the technicians who did the work on my car. More

Charged, but did not get a service I was there for the oil change and tire rotation. They charged $20.00 for rotating tires, but did not perform the work and released a car. Called the I was there for the oil change and tire rotation. They charged $20.00 for rotating tires, but did not perform the work and released a car. Called the dealer for returning a call regarding this, but they did not return back for 3 days. Very unprofessional. More

Only deal with the online sales department, watch the markup The deal went from $11,000+ over MSRP from the regular sales person to $1,000 under MSRP though the online sales dept. Watch their printed quotes as The deal went from $11,000+ over MSRP from the regular sales person to $1,000 under MSRP though the online sales dept. Watch their printed quotes as they do not include thousands in dealer markup they don't tell you about. $499 for nitrogen filled tires when you can get it for about $20 at a tire store. Don't accept the markups and don''t be afraid to leave. Cyrus Banzil, Ron Landin, Yasser Soliman, and Larry Dee were terrific and saved the deal. Instead of hours, an internet deal should only take a few minutes with no surprises. More

Oil change service I called the service desk first thing that morning and by 10 o’clock I was at the dealership for an oil change. Oil change took 45 minutes and I was o I called the service desk first thing that morning and by 10 o’clock I was at the dealership for an oil change. Oil change took 45 minutes and I was on my way home. More

Friendly and Professional My wife and I were very pleased with how we were treated. Steve, Ryan, and Hanzel were very helpful in making the buying experience a pleasant one. My wife and I were very pleased with how we were treated. Steve, Ryan, and Hanzel were very helpful in making the buying experience a pleasant one. I highly recommend this dealership. Should we need another car, we will definitely visit Puente Hills Hyundai again. More

Happy customer The customer service was great. Gustavo helped me find a car that fitted my needs and budget. They were not pushy like other dealers. The finance pro The customer service was great. Gustavo helped me find a car that fitted my needs and budget. They were not pushy like other dealers. The finance process was quick and easy. Larry was a very nice man. More

Great work and service Jae Lee was My advisor and he was very nice and professional. He explain things thoroughly and the wait wasn’t too long. The price was good. And will Jae Lee was My advisor and he was very nice and professional. He explain things thoroughly and the wait wasn’t too long. The price was good. And will definitely be back again for my next service. This was my second service at this location and I definitely will be back. More

Regular oil change Jae is always very helpful !!!!! He will reserve a loaner for additional concern and I am waiting for his phone call. He is always super nice. !!!!! Jae is always very helpful !!!!! He will reserve a loaner for additional concern and I am waiting for his phone call. He is always super nice. !!!!! More

Excellent Thank you Javier for service on my vehicle always let me know about anything ahead what needs to get done so I can save by that time Thank you Javier for service on my vehicle always let me know about anything ahead what needs to get done so I can save by that time More

very good Service was good he is very friendly. He has been changed before in Garden Grove Hyundai. He is nicer and kind. I recommend this service my friend. Service was good he is very friendly. He has been changed before in Garden Grove Hyundai. He is nicer and kind. I recommend this service my friend. More