Puente Hills Hyundai - Service Center
City Of Industry, CA
4,628 Reviews of Puente Hills Hyundai - Service Center
I've purchased 5 Hyundai vehicles from Steve Chang. All great choices. He is very friendly and knowledgeable about the product line. He spotted me a couple of times I was in for service and spent time All great choices. He is very friendly and knowledgeable about the product line. He spotted me a couple of times I was in for service and spent time with me visiting and asking if I was still happy with my Tucson purchase. Steve is a great representative for Puente Hills Hyundai ! More
Tino of the Service Department did a great job advising me. He clearly explained what needed to be done on my 14-year old vehicle, and helped me triage what needed to be done immediately, and what could w me. He clearly explained what needed to be done on my 14-year old vehicle, and helped me triage what needed to be done immediately, and what could wait until next time. More
Hard pressure to perform induction service when I only was looking for a basic major service as recommended from Hyundai. Tino kept saying that the BG induction service was the recommended service. Tino c was looking for a basic major service as recommended from Hyundai. Tino kept saying that the BG induction service was the recommended service. Tino could not effectively explain what the service included. After receiving my car back from an oil change and spark plugs. The engine was running rough. The car was taken back to the dealership by my wife. Apparently the spark plugs were not gapped. Tino could not explain spark plug gap. His explanation was that “the spark plug was not straight, hopefully it doesn’t happen again.” That really instills confidence in bringing m behind back for more service. More
I like the way you're quickly attended & directed to the office. The personnel is great. office. The personnel is great. More
Customer service has a lot of room for improvement. Seemed they just wanted to do the job, but when a concern was brought up, they showed little to no urgency. Seemed they just wanted to do the job, but when a concern was brought up, they showed little to no urgency. More
Puente Hills Hyundai offered me a first free service for my vehicle because I purchased my vehicle there. They reminded me to schedule it and were very courteous when I arrived and had a nice lounge to for my vehicle because I purchased my vehicle there. They reminded me to schedule it and were very courteous when I arrived and had a nice lounge to work in while I waited. They estimated that it would take 2 hours for the service which I thought was a bit long, but actually had to wait two hours and 45 minutes for my service to be completed with no updates provided to me for the entire time I was waiting. More
PH Hyundai is always great! They treat me and my car like queen 😊 I wouldn’t go anywhere else They treat me and my car like queen 😊 I wouldn’t go anywhere else More