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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,520 Reviews

4,520 Reviews of Puente Hills Hyundai - Service Center

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June 20, 2025

Very quick n nice service. Thanks a lot. Really appreciate your help. I have another Hyundai sup too. More

by sunnypark0815
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
He was tony.
June 19, 2025

No one was in car greeting area at 10:30am went into service area felt alone 4 service men all on phones. I was asked did I have appointment then they'd be with me. Oil change was 2 hrs that's just cra More

by MONAHORIZON12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Jerry was very helpful and represented the company well in the service department. He communicated very clearly. More

by STEVENGAYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
June 17, 2025

Great service, attention to details. Tino is great with costumers always answering questions and calls More

by BOLITA_ANGELAx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Great service tino es the best! Always helping me and answering my questions and calls More

by BOLITA_ANGELAx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Javer went above and beyond. Responsive and helpful throughout the entire month long process. Couldn’t have asked for a smoother experience! More

by l.toneck16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Puente Hills Hyundai responded

Hi L.Toneck16, thank you for the 5-star feedback regarding working with Javer and our team. Have a great week. Mike L. General Manager

June 14, 2025

Javer was friendly, polite and professional. The waiting area was great, I could get office work done at the desk. I appreciate the snacks More

by akondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Puente Hills Hyundai responded

Thank you, Akondo. We appreciate the 5-star feedback. We will share this review with Javer and our team today. Have a nice week. Mike L. General Manager

June 14, 2025

Javer is always there to help in anyway. Thank you all for the awesome job you all do. And thank you Cory for the ride home. More

by VAZQUEZG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Puente Hills Hyundai responded

Awesome review VazquezG23! Thank you for taking the time to share about your recent service visit working with Javer and Cory. Have a great week. Mike L. General Manager

June 12, 2025

Tino in the Service Dept. was excellent! I would highly recommend him to anyone and will be scheduling my next appointment with him. More

by paulinalelopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

I was quoted 3 hours and waited in person. Car was done after 6.5 hours. I was quoted $550 for fixing a frayed wire (rodent damage) which included a wire solder and wrap in electrical tape More

by GenesisOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tino Lozano
Jun 17, 2025 -

Puente Hills Hyundai responded

Thank you GenesisOwner for the 3-star feedback. Sorry about the price points on the additional services needed. We understand the cost of parts is a little higher than in the past. Thank you again for your input. Have a great day. Mike L. General Manager

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