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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,509 Reviews

4,510 Reviews of Puente Hills Hyundai - Service Center

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December 02, 2023

Very great service team . Respectful and knowledgeable. Great staff and very good with their customers More

by ARAMOS426
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jae Lee
December 01, 2023

Muy buen servicio al cliente amables capacitados y muy puntales saben muy bien hacer su trabajo More

by KENNY ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier esquivel
December 01, 2023

Great service. Fast, efficient. Was informed along the way. No complaints other than the coffee machine needs milk. More

by valeriekcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
December 01, 2023

Javier was great. Waited less than the projected time and was more than happy with the service. More

by Marcosag13803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

The worst experience I have had since I’ve owned the car. Horrible customer service! More

by mrodriguezPHH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
December 01, 2023

Javer was very knowledgeable on car and what was needed! Definitely will be back top notch! More

by RJAYORION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

I only come to this location for service. I use to deal with only George he was great but he left. Now I only deal with Javer. He is doing a good job. More

by Janay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abel Lara
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

I took my car for prepaid maintenance and to figure out why it was stalling. They found a ripped axle boot and convinced me I needed a $900 tune-up to stop the stalling. I paid and got the car back in More

by DEBSHOMES
Recommend Dealer
No
Employees Worked With
Can't remember name
November 30, 2023

People are friendly and courteous. Car was done when they said it would and waiting lounge was comfortable and snacks were convenient. More

by JFA137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah was great
Dec 01, 2023 -

Puente Hills Hyundai responded

Thank you very much for taking notice of our state-of-the-art facilities and fresh snacks. Have a great day. PH Hyundai Management

November 30, 2023

Brought my car in on a Fri morning. It wasn’t seen until Sat evening. I was told I would get a call on Mon. I did not. When I called on Tues, I had to call multiple times. When I was More

by KAMALA.KAVATI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Dec 01, 2023 -

Puente Hills Hyundai responded

Hi Kamala, we apologize for the communication breakdown. We are looking into what happened during your recent visit to ensure it does not happen again. Thank you for your feedback. PH Hyundai Management

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