Back

Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,563 Reviews

4,563 Reviews of Puente Hills Hyundai - Service Center

Sort by
November 18, 2023

I’d waited long enough, I got what I wanted. Thank you Puente Hill Hyundai More

by KILPYUNG85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Puente Hills Hyundai responded

Thank you for sharing. Have a great day. PH Hyundai Management

November 18, 2023

Thank you so much for another wonderful visit to your shop I look forward to seeing you again More

by Chriscollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Puente Hills Hyundai responded

We look forward to seeing you as well. Thank you for sharing about your recent 5-star experience. Have a great day. PH Hyundai Management

November 18, 2023

Service department great, efficient, friendly, professional, good customer service. Staff very courteous & helpful, Love doing business with dealership since I bought my car . More

by celia.munoz40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Nov 20, 2023 -

Puente Hills Hyundai responded

Sounds like we checked all the crucial boxes off during your recent visit. Thanks for sharing. PH Hyundai Management

November 18, 2023

They are very nice at when you arrive but later they don't call you. More

by gracielasosa04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

My car wasn't inspected the way I think it should of been. There was no mention of anything that needed to be addressed. Also when I called the dealership I kept getting transferred to different departm More

by HARLEY007.FA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris in service *
November 17, 2023

Good customer service. Fast service Also the dealership had a great lobby and waiting area. Liked the snacks and drinks available More

by evojeda1
Recommend Dealer
Yes
Employees Worked With
Chris
November 17, 2023

Javier in the Service Department is great. He takes the time to help me understand each service I am getting. I also witness this action with othe customer. More

by SHERIKASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Very efficient in service. Appointment a bit hard to make but once the service is very quick More

by SBOUN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

When I call, I get a person that can help me without getting thr run around. When I show up they are pretty quick about getting me going. They are all friendly and one girl even went the extra mile and More

by Sonja
Service Time
Recommend Dealer
Yes
Employees Worked With
I can't remember
November 17, 2023

Our service technician Tino is wonderful however, after jumping through hoops to satisfy your needs for over a year we were finally permitted to get a new engine in our car. After a month and a half of wai More

by Moonfamily4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faustino Lozano
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
126
...