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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,628 Reviews

4,628 Reviews of Puente Hills Hyundai - Service Center

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November 22, 2023

Always a pleasure to take my vehicle because I know it will be taken of in a timely manner More

by boxxcarracer
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javer Esquivel
November 22, 2023

Hi The service man name of Noah was perfect done job. I gave my score 5 stars More

by ANGELASHIN2008
Recommend Dealer
Yes
Employees Worked With
Hi Noah
Nov 22, 2023 -

ANGELASHIN2008 responded

I had appointments for Hyundai dealer maintain services. It was so quick conformed by next day and I dropped of the car, Noah was took care so everything quick and good job. Thanks Hyundai all employees trained them perfect responsibilities

November 20, 2023

Puente hills hyundai visited time was so good. Service advisor Javor was do good. When I leave PH Hyundai so happy More

by TED6WNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Puente Hills Hyundai responded

We love reading our guest's reviews about our staff members. Thank you for sharing. Have a great day. PH Hyundai Management

November 19, 2023

I want to thank the dealer for my recent service. The service by all involved (counter staff, repair folks, etc.) ws "first class." In particular, I want to recognize Gary Chan, my service coordin More

by gary.petersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Nov 19, 2023 -

gary.petersen responded

Please forward this to Puente Hills Hyundai.

Nov 20, 2023 -

Puente Hills Hyundai responded

We will share this awesome review with Gary today. Have a wonderful week. PH Hyundai Management

November 19, 2023

I was sad that my service writer no longer works there Jay. I was hoping for a service where women would feel comfortable talking take there cars for service. But I feel that it’s just a sell sell sell, n More

by sylvia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Puente Hills Hyundai responded

Hi Sylvia, we apologize about Jay no longer working at our location. Please reach out to Sean K. or Javi for your next visit. We want to ensure you feel comfortable at all times while at the store. Thank you, PH Hyundai Management

November 18, 2023

Thank you so much for another wonderful visit to your shop I look forward to seeing you again More

by Chriscollar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Puente Hills Hyundai responded

We look forward to seeing you as well. Thank you for sharing about your recent 5-star experience. Have a great day. PH Hyundai Management

November 18, 2023

I’d waited long enough, I got what I wanted. Thank you Puente Hill Hyundai More

by KILPYUNG85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Puente Hills Hyundai responded

Thank you for sharing. Have a great day. PH Hyundai Management

November 18, 2023

Service department great, efficient, friendly, professional, good customer service. Staff very courteous & helpful, Love doing business with dealership since I bought my car . More

by celia.munoz40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Nov 20, 2023 -

Puente Hills Hyundai responded

Sounds like we checked all the crucial boxes off during your recent visit. Thanks for sharing. PH Hyundai Management

November 18, 2023

They are very nice at when you arrive but later they don't call you. More

by gracielasosa04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

When I call, I get a person that can help me without getting thr run around. When I show up they are pretty quick about getting me going. They are all friendly and one girl even went the extra mile and More

by Sonja
Service Time
Recommend Dealer
Yes
Employees Worked With
I can't remember
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