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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,485 Reviews

4,485 Reviews of Puente Hills Hyundai - Service Center

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April 05, 2023

Happy with the excellent service. How quickly my car was finished and cleaned. Will have my service done there again in the future. More

by JIMENEZ-ALFONSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Apr 06, 2023 -

Puente Hills Hyundai responded

We look forward to having you back Jimenez. Thanks for choosing Puente Hills Hyundai for all your service needs. Have a great day. PH Hyundai Management

April 05, 2023

Great customer service. Angela Prerez was very helpful in guiding me on what car service I needed to catch me up without costing me too much at this time, and made a plan on More

by MADGABSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Perez
Apr 06, 2023 -

Puente Hills Hyundai responded

Surprises are no fun when it comes to the vehicle you drive. Glad our team is able to assist in keeping your vehicle on the road safely. Thanks for the 5-star review. PH Hyundai Management

April 04, 2023

Jordan gave great and friendly service. Is very personable. I attended only for service for the recall and liked the free car wash. More

by sueyian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
April 04, 2023

Good service. Fast and quick response. Followed through with updates about vehicle. Gave me a loaner to drive while car is being worked on. More

by scbuchanan91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Horrible service on the mechanical side my bumper was damaged and no one is willing to help. I keep getting told manager is on a personal vacation, which is upsetting someone else should help and take re More

by Vazquezlouiza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tino was nice but it seems as if it’s out of his hands. Not to mention I waited 4 hours for just an oil change
April 04, 2023

Always friendly and good service. I always wait for my car but they have a great waiting area with snacks, coffee and waters. More

by dmon0901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Friendly , considerately taking care of customers. . They wanted to know what customers need & want. Thanks More

by NEW1SWISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

The helper Angela was super helpful when I was there. And I was very impressed! Thank you Angela! More

by WILLLM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
April 04, 2023

Javer and Angela were excellent and extremely helpful. The professionalism from those two compared to El Monte blows them out the water. But, I did have an issue, the reason why I only gave 4 stars. When More

by BRUINBREW2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Perez
Apr 06, 2023 -

Puente Hills Hyundai responded

Hi Bruinbrew2k, please private message Carlos or to this account back with your information. We will make sure that chip is taking care of. Thank you, PH Hyundai Management

April 04, 2023

Car was returned dirty after poor car wash. Rims dirty dash and interior was poorly cleaned More

by popester87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Puente Hills Hyundai responded

Hi Popester87, please don't hesitate to let us know next time before you leave. Thank you for bringing this to our attention. Please make sure to relay your last visit to Sean K. our service director. He will make sure your vehicle is top-notch cleaned on your next visit. Sorry for the vehicle not coming back to your satisfaction. Have a great day. PH Hyundai Management

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