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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,481 Reviews

4,481 Reviews of Puente Hills Hyundai - Service Center

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March 07, 2023

Service manager Sean Kim is very kind and good man. I was satisfied every time to visit your center. More

by ADKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Puente Hills Hyundai responded

Yes, he is! Thank you for taking notice of that. He is very busy but does his best to make sure all our guests are happy with their service visits. PH Hyundai Management

March 07, 2023

The service was excellent. I believe it was the finance manager who brought the car over for me to pick up. He was very knowledgeable, and service oriented. More

by LEHRHOFFS
Recommend Dealer
Yes
Employees Worked With
Harley Kim
Mar 08, 2023 -

Puente Hills Hyundai responded

Fantastic news. We train our staff to think outside the box and make sure they provide our guests a 5-star experience whether in finance, sales, or service. Thanks for sharing. PH Hyundai Management

March 07, 2023

Very kinds, nice staff and good service. I will recommend to my family and friends. More

by JOANNKIM1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Puente Hills Hyundai responded

Awesome! This is great news. Have a wonderful week. PH Hyundai Management

March 06, 2023

I took my car in for routine scheduled maintenance. They took pictures of the outside of my car … bumper to bumper. When I went to leave, I noticed a new door ding immediately below the driver side doo More

by MPOPOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

Always provide friendly, courteous, and knowledgeable service. Keep me updated on the status of my car. More

by DAN3708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Puente Hills Hyundai responded

Glad we always provide you with courteous, friendly, and knowledgeable service. Have a great weekend. PH Hyundai Management

March 04, 2023

A long wait, and a lot of mix ups with every customer there at the same time as mine. More

by ESTEFANAGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember, advisor was nice though.
March 04, 2023

As explained in previous survey, my windshield wiper was broken and when I called I got little to no help More

by Yadirahuerta08
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Jordan
March 04, 2023

Services was excellent and I was advised the further service what I have to my car More

by bhleeusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2023

The people at Puente Hills Hyundai were extremely courteous. They took the in at the scheduled time and finished promptly. We also met Jay from sales, he was very knowledgeable and accommodating. More

by cartooon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Morado
Mar 04, 2023 -

cartooon responded

Great job. Thank You

March 03, 2023

I had an appointment for car service and the entire process was smooth, I had no difficulties or concerns. More

by vicsereno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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