Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Puente Hills Hyundai - Service Center
City Of Industry, CA
4,505 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,505 Reviews of Puente Hills Hyundai - Service Center
Sort by
January 09, 2023
Very pleasant and helpful, with the service. And customers service was very good. ,and took good care of my car And customers service was very good. ,and took good care of my car More
by CONNIED2020
Verified CustomerEmployees Worked With
January 08, 2023
Thank you for the accurate service history description at beginning apologizing for condition of car and good repare on time. beginning apologizing for condition of car and good repare on time. More
by POLYUSA
Employees Worked With
January 07, 2023
A very great company people are very nice and also the dealership is very clean and in good condition dealership is very clean and in good condition More
by Stellawella
January 07, 2023
The staff was very professional and friendly. The guy who took my keys and brought me my truck was really nice and friendly. The guy who took my keys and brought me my truck was really nice and friendly. More
by MARTHAPEREZ.MP37
Employees Worked With
Other Employees :
There was a guy who greeted me outside and took my keys he was very nice sorry didn’t get his name he had a blonde strip of hair.
January 05, 2023
Quick Service, clean lobby and service desks. My service advisor was great, with just one thing I didn't like. I asked him about refilling my tires with nitrogen because it had been filled at a d My service advisor was great, with just one thing I didn't like. I asked him about refilling my tires with nitrogen because it had been filled at a different location with normal air (first world problems I know). I don't feel like this was addressed at all, still don't think it was filled with nitrogen, but whatever. More
by CNNGAU
Employees Worked With
January 05, 2023
This is for anyone who is trying to use their 3 year free maintenance program Hyundai provides for you when you purchase a vehicle. Please do yourself a favor and do not get a maintenance at Puente Hills Hyu maintenance program Hyundai provides for you when you purchase a vehicle. Please do yourself a favor and do not get a maintenance at Puente Hills Hyundai. The key fob was missing while doing a simple maintenance check-up, and they initially blamed everything on me when I first confronted them. George Secoff, the person who was responsible for the job, told me he can check the CCTV for me and soon after started blaming on my small body languages such as touching my tote bag lol. He then proceeded to tell me that he trusted all his technicians and that I should too. like what? After a week of back and forth and talking to his manager Sean Kim, Sean "ordered" a new key fob for me on NOV 25th of 2022. It's been an over a month and they are constantly ghosting me when I ask for an update on the status of my key. All they are saying is that there is no ETA and that I have to wait. Sean emailed me on DEC 6th 2022 that I should be able to get it by Christmas when I come down to SoCal for the holiday break but I haven't heard back from him other than telling me to wait. I, then, asked for a proof of order confirmation just to make sure they actually ordered it because I did not want to wait for nothing. No response from both George and Sean.. Will be leaving a bad review on both unless they are able to get a new key fob within the next month. More
by brian cho
January 03, 2023
My vehicle received only the necessary services which were recommended for my budget. So grateful for good honest customer care. were recommended for my budget. So grateful for good honest customer care. More
by ms.brackens
Employees Worked With
