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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,512 Reviews

4,513 Reviews of Puente Hills Hyundai - Service Center

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December 30, 2022

Customer service really good. They are friendly and informative and they get your car serviced efficiently. More

by JCSAL5867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

Poor follow up. Parts not in stock for recalls. They don’t call you when the parts arrive. More

by EAparicio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in the sales department is the main reason why I’ve purchased/leased multiple vehicles from this dealership
December 30, 2022

Excellent service with very warm kindness. I like to give the best rate for service. More

by JAMESCTSHIM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Puente Hills Hyundai responded

Thank you very much James. Have a Happy New Year. PH Hyundai Management

December 30, 2022

La atención fue muy buena, todos muy amables y la relación precio servicio me parece justa. More

by SONIAMATA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Puente Hills Hyundai responded

Gracias. Have a Happy New Year. PH Hyundai Management

December 29, 2022

Courteous service. After an error with the original appointment they were able to schedule me for the following week. Sent me enough texts, emails, and a phone message More

by E. Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Jae (new employee)
Dec 30, 2022 -

Puente Hills Hyundai responded

Fantastic review. Happy to know our team provided you with a 5-star experience. Have a Happy New Year. PH Hyundai Management

December 29, 2022

Excellent service; they are focused in your needs, not in seeing how to take advantage of you and your money. Staff was kind, and they were prompt to give your car back. More

by EMILIOPASTRANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Puente Hills Hyundai responded

Thank you Emilio. Glad our staff provided you with a 5-star experience. Have a Happy New Year. PH Hyundai Management

December 28, 2022

Every time I get my car service is a nice experience. I wait at the dealer and work is done on time. The people at the dealer are always friendly and helpful. I live in Ontario but don’t mind driving More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2022

Had to wait 1. 5 hours for a ride. Also none of my concerns were addressed. More

by NUSHINALLOOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
December 28, 2022

Very good service tech this time . . thank you for explaining what needs to be done. More

by MEKENISTUDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Puente Hills Hyundai responded

You're very welcome. Thanks for trusting PH Hyundai to get you back on the road safely. Have a Happy New Year. PH Hyundai Management

December 28, 2022

A few months ago, my 2013 Santa Fe engine failed. Jay was instrumental in helping me in getting an engine replacement approval from Hyundai. Although it took some time due to a few unforeseen circu More

by PETER.FANG
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Puente Hills Hyundai responded

Thank you Peter, we will share with Jay today this awesome review. Have a Happy New Year. PH Hyundai Management

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