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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,471 Reviews

4,471 Reviews of Puente Hills Hyundai - Service Center

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May 24, 2022

Excellent communication and excellent customer service. I love the follow through on my interactions with them. More

by JUSTIN.C.BLYTHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Staff were friendly and our sales person was very mindful of letting us know what we needed and what we didn't. It allowed us to make an informed decision. More

by Revy29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

This dealership is awesome. The service advisors are courteous and provide excellent service. They also provide pickup and drop off service while the car is being serviced. More

by vankwok_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Javer did what he said he was going to do in the time that he promised. Had me back on the road in a short period of time. More

by GARZATE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

George provided Great consumer services, friendly, informational, financially understanding and patience. It sprays feels good driving away after services is completed. More

by gentiane.toto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Secoff
May 22, 2022

Pleasant please good service always happy there with the staff and everybody I recommend it for everyone More

by GHOSOUNTU3K
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Was somebody else all good
May 20, 2022

Good attitude, fast service, clean waiting area, called when ready, explain what they going to the car and to finish they even washed my car Thank you Puente Hills Hyundai More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Service is awesome. Got the work done. It's the service advisor who is not on top of it. I had to be the one being proactive to ask for status instead of the advisor upd More

by GreyDalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Puente Hills Hyundai responded

GreyDalton, We are glad that you were pleased with the service. We apologize that you were not satisfied with our service advisor's communication. We will definitely address your concerns with our team internally so that we can continually improve and provide the best service possible. Thank you for sharing your feedback.

May 20, 2022

Everyone is very nice and pleasant. I was hungry. So they drove me to some local restaurants and waited for me to get my order. Then they drove me back. Great customer service. More

by CJOE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

My service advisor was wonderful- helpful and polite. He did not try to upswell me on additional services, was not pushy. Made me feel welcome and valued. The service itself took longer than anticipated More

by nadia.fajardo8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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