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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,461 Reviews

4,463 Reviews of Puente Hills Hyundai - Service Center

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May 04, 2022

Quick service and proper recommendation. Reminder sticker for next service. Kind reception and result report More

by Jeonghwan Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

Great service very friendly. Although under construction still had a great a to hang out. Coffee can improve and need to have water. More

by Rmilleson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022

People are nice but the process time could be better. I had an appointment for only installing wheel lock but I still need to wait 1.5 hours. However, they also checked tires and washed my car so there’s More

by YLWANG0430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Appointment was with Jae Lee and he contacted me when maintenance was completed in a timely manner. Great follow up and customer service. More

by hchoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Jae Lee and puente hills Hyundai did a great job on my service appointment last week!. More

by Bobbuddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Very convenient and satisfying service during under construction. Service man has good smile and warm hands. More

by jjj0124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Every visit is a crap shoot of how the registration of services will be handled. Even with appointments, the visit is a cluster F every time there’s more than two people in the lobby. I’ve seen four diffe More

by DAVID8MA56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
2.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Puente Hills Hyundai responded

DAVID8MA56, We are truly sorry to hear you feel that way. We will address your concerns with our team internally. We strive to provide every customer with a pleasant experience so we appreciate you taking the time to share your feedback. Please contact us directly if we can be of further assistance.

May 02, 2022

Puente Hills Service Center has great communication. Specifically- Javer was the best and got us the help we needed asap. We had ongoing issues from a prior dealership and he helped us diagnose and repa More

by ATELCS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022

I cannot write English. I can write only Korean.. You proglam Korean... Because Hyundai is Korean company . More

by WHITEBALANCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2022

Had a oil change but service recommended. Work with service to take care of all recommendations. More

by TINALEAL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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