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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,458 Reviews

4,458 Reviews of Puente Hills Hyundai - Service Center

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April 19, 2022

Personal and attentive service, Unfortunately, the construction meant that there were not many places to sit and wait for my vehicle, but my entire service team made me feel welcome and cared for. More

by SRMCCULLOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Great service provided! Thank you for fixing my ac! Just need to improve with communication. More

by laurenann092
Recommend Dealer
Yes
Employees Worked With
George
April 18, 2022

Very helpful and efficient. When I pulled up the lady was very attentive and directed me to where to go. Once inside, they greeted me. Tino was very friendly and professional More

by JFSMITH.JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino
April 17, 2022

They cared me and my car very well and made me comportable. Their service was good. More

by Se Kyoung Eoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2022

Fast service and employees are very accommodating. People are very nice and helpful. No hassel. More

by TVISTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2022

Good service. Fast and reliable. Nice service and nice people. Will go back if needed. More

by ANDY12822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2022

Hard to get hold of advisors in service bought new car in 2019, only gave 1 key fob, said they'd take care of it, I forgot about it until tranny broke down at 97000 miles, honored warranty ehich is great, ho More

by Scottkellogg0906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
Apr 15, 2022 -

Puente Hills Hyundai responded

Scottkellogg0906, We are sorry to hear about your experience. It is always our goal to provide the best service possible. We will address your concerns with our team internally to improve our customer experience. Please contact us directly so that we may properly assist you.

Apr 15, 2022 -

Scottkellogg0906 responded

Already spoke within sonny again no response back yet.

April 14, 2022

Very friendly people. Always on time and all their steps are so clear and accurate. More

by CARMENZAKARIAN1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2022

My experience at this dealership was good and I will be back for future service More

by Gastinell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2022

Very efficient and professional. Mr. Lee from Customer Service was a pleasure to work with. More

by JJCHAVEZ40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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