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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,483 Reviews

4,483 Reviews of Puente Hills Hyundai - Service Center

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February 13, 2022

Had a great experience They always do a great job on my car. Awesome people More

by VILLACRESPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

the worst service department i’ve ever dealt with. everyone from receptionists to service techs are uninformed and lack customer service skills. service tech failed to keep informed about my car as he More

by sarah.montej00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Puente Hills Hyundai responded

Sarah, We are truly sorry to hear about your experience. Customer service and satisfaction are always our top priorities so we are disappointed to hear we did not meet your expectations. We will address your concerns with our team internally. Please contact us directly if we can be of further assistance.

February 11, 2022

Appreciated Jhordan B’s help. He provided exceptional customer service, he was informative, and kept me updated while my car was getting serviced. More

by AJI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
February 11, 2022

Puente hills hyundai service advisor, Jae lee has provided fast and kind service to me. I appreciate his service. More

by SJLEE7300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Mr.Lozano was kind, honest, and very helpful. I would trust his recommendations on my car repairs or maintenance needs. He is the keeper. More

by GORGEOUSMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Excellent service provided by the dealership, team were friendly and efficient, overall it was a good experience More

by CLIFF_SAUNDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Good job thank you for an awesome job great work service writers are wonderful to work with More

by Chriscollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Too fast service.Clean the my car.I am so Too fast service. Clean the my car. I am so happy. Everybody kind of me More

by HEEJAESEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Service Advisors are "Top Gun". I worked with Toni Lozano and he went 110% in making sure everything regarding this month's vehiclw service was attended to. More

by lydiahuerta7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Lozano, ServiceAdvisor 5??
February 10, 2022

He is the most well mannered and helpful person. Very sincere. Took his time with me.. More

by viviandelmuro
Recommend Dealer
Yes
Employees Worked With
Don’t remember others
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