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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,660 Reviews

4,660 Reviews of Puente Hills Hyundai - Service Center

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March 29, 2022

All service agents are very professional and friendly to every customer that comes in. They are very organized and helpful with any issue we have. More

by MELODY_918
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Remodeled, nothing to complain, at least in this Covid 19's shadow, your fixing is good, I am appreciated. More

by SHIRLEY_SHIH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

Always very professional and friendly. I was in and out within an hour. This is the only place I go for my Elantra’s oil change and services More

by dmon0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

I wish the waiting room was there, but it seems like the construction is going on. Should figure out alternative so customers can wait. They did not even have a decent bathroom. Giving 5stars for the servic More

by lynnechoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph owen
March 29, 2022

I left a voicemail for my service rep. (Initials are J.J.) and he never called me back! Terrible service!! When I went back for warranty service, no service rep. attended to me to check More

by X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Jussal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Puente Hills Hyundai responded

We are truly sorry to hear we did not meet your expectations. We always strive to provide every customer with a 5-star experience. Please contact us directly so that we may properly address your concerns.

March 29, 2022

Great service, our service guy was very friendly and welcoming. The car looked clean and well taken care of. More

by lifeisadare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

So kindness and quick service that I have never experianced before. I want to referal to other person. More

by Jason cho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

This dealer is Under construction, so you may want to reconsider waiting for your car to be ready for pickup. Other than that, the team is professional as always. More

by EA1374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

I received a good & fast service without an appointment at this dealer service center and happy to revisit it. More

by vinh_2k
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2022

Jhordan Borla greeted when I approach him for my service appointment, paper works explained me how long and what are going to be performed. Work was done on said time. Very helpful person Thanks More

by MANOHAR798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JHORDAN BORLA
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