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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,520 Reviews

4,520 Reviews of Puente Hills Hyundai - Service Center

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February 16, 2022

Came in for a recall service. Friendly service with service completed faster than estimated time. More

by bdkn87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
February 16, 2022

Quick and easy. After dropping off my car I stepped into the office and was helped immediately. Wait time for service was also shorter than estimated. More

by JKIIN89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know their name
February 16, 2022

Had a great experience. Everyone was very helpful. I would recommend to other people. Thank u More

by monica_chavez03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
February 15, 2022

Recieved good service. Everyone is always kind. Love my car and have had no problems. More

by BONNIEDELISO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2022

The advisor I had was unqualified and made assumptions before viewing my warranty coverage Incomplete services. More

by cecie2012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
George Secoff
Feb 15, 2022 -

Puente Hills Hyundai responded

Cecie2012, We are sorry to hear you feel that way. We always strive to provide the best service and care possible. Please contact us directly so that we may properly address your concerns.

February 14, 2022

I took my car in for a particular issues that was not resolved. Now I have a check engine light and I feel they should have done a more thorough inspection. I will have to take time off work to deal with More

by SARA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George
Feb 15, 2022 -

Puente Hills Hyundai responded

Sara, We are sorry to hear you were not pleased with the service you received. Please contact us directly for the opportunity to properly address your concerns.

February 14, 2022

Customer service employees are very friendly and respectful. Great experience will recommend to friends and family. More

by BARRIOSGRACIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph owens
February 13, 2022

Had a great experience They always do a great job on my car. Awesome people More

by VILLACRESPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2022

the worst service department i’ve ever dealt with. everyone from receptionists to service techs are uninformed and lack customer service skills. service tech failed to keep informed about my car as he More

by sarah.montej00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Puente Hills Hyundai responded

Sarah, We are truly sorry to hear about your experience. Customer service and satisfaction are always our top priorities so we are disappointed to hear we did not meet your expectations. We will address your concerns with our team internally. Please contact us directly if we can be of further assistance.

February 11, 2022

Too fast service.Clean the my car.I am so Too fast service. Clean the my car. I am so happy. Everybody kind of me More

by HEEJAESEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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