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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,599 Reviews
Call Service Center (626) 709-5741

4,599 Reviews of Puente Hills Hyundai - Service Center

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January 25, 2022

Too slow to authorize a repair, they need to improve, bad customer service, service department need to improve too. More

by romerofelipe962
Recommend Dealer
Yes
Employees Worked With
Alfredo Ramirez
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January 25, 2022

Helpful, listened and got the job done. Great help, thanks Tino.. Appreciative for they're help More

by adrigiofaith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 25, 2022

Didn’t have to wait long people Freindly clean restroom and my car clean price good and I love this places More

by kathyrust
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Winter
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January 24, 2022

It was clean and ample service staff were available to assist in a timely manner. More

by jlehman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 24, 2022

I was pleased that the issue I had was attended to in a timely and courteous manner. More

by MARTYLONZO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
vincent
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January 24, 2022

Great customer service and Jordan was polite and keeping me in the loop of things. Thank you. More

by CPB1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
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January 24, 2022

They are very courteous and accommodating. The waiting was very short and even washed my car. More

by prolinepeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
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January 22, 2022

Customer service is not effective or quick as it should be.every time we service our car there, I never get a call back to know status or for pick up when it's ready. They open too late 9am! More

by Tabare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jae Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2022 -

Puente Hills Hyundai responded

Tabare, Thank you for taking to share your feedback. We will address your concerns internally and use it to continually improve our customer experience.

January 21, 2022

Sales technician was helpful. Got the tire changed same day when they had to order it. More

by CHOWSHERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2022

I’ve been leasing my car from this Dealership for years and they’re absolutely happy they have the best customer service More

by MARGERITGRIGORIAN.1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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