Puente Hills Hyundai - Service Center
City Of Industry, CA
4,480 Reviews of Puente Hills Hyundai - Service Center
My service advisor Jhordan was very kind and helpful with assisting my concerns and issues regarding my car. He gave amazing service and was happy to answer any questions I had. assisting my concerns and issues regarding my car. He gave amazing service and was happy to answer any questions I had. More
Jay was fabulous in providing great client service and care. Overall great experience and great auto dealership. care. Overall great experience and great auto dealership. More
The person that assisted me was very helpful, but I had to wait two hours to be assisted. Made an appointment and it did not make a difference. I still had a long wait. to wait two hours to be assisted. Made an appointment and it did not make a difference. I still had a long wait. More
Service at Puente Hills Hyundai is always a good experience. I switched over from Downey Hyundai as their customer service felt subpar compared to here. Oil change service was quick and easy. Howeve experience. I switched over from Downey Hyundai as their customer service felt subpar compared to here. Oil change service was quick and easy. However, the bulk of my experience was having a cosmetic repair done for my 2021 Elantra. There were some delays as the part that was ordered kept coming in damaged. However, Javer and Jay did a great job in keeping me updated and letting me know what was going on. I truly believe that communication is key to good customer service and Javer and Jay had excellent just that. So even though the repair process took a lot longer than I had anticipated(due to the damaged parts) I was very happy with my experience. I will keep coming back here ! More
Everyone was kind and polite. My car was under recall repair. It was ready at the time time I was given. repair. It was ready at the time time I was given. More
Every two year you do same service for smog check no EGR,VVIT , This time take 6hours I waiting(9.30 AM- 3.30PM. I hope another two later it doesn't take too long. Thank your cooperations. EGR,VVIT , This time take 6hours I waiting(9.30 AM- 3.30PM. I hope another two later it doesn't take too long. Thank your cooperations. More
Everyone I interacted with were kind and respectful, I'm very impressed with this service department at this dealership. very impressed with this service department at this dealership. More