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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,480 Reviews

4,480 Reviews of Puente Hills Hyundai - Service Center

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December 20, 2021

My service advisor Jhordan was very kind and helpful with assisting my concerns and issues regarding my car. He gave amazing service and was happy to answer any questions I had. More

by DREAMERCADO04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
December 19, 2021

The car I bought here ten years ago, all maintenance work is done here, professional, enthusiastic and trustworthy! More

by GUOLIGANG16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2021

Jay was fabulous in providing great client service and care. Overall great experience and great auto dealership. More

by Singlim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2021

The person that assisted me was very helpful, but I had to wait two hours to be assisted. Made an appointment and it did not make a difference. I still had a long wait. More

by DORYSLUJAN1966
Recommend Dealer
No
Employees Worked With
Jordan
Dec 20, 2021 -

Puente Hills Hyundai responded

Dorys, Thank you for taking the time to share your feedback with us. We value all feedback as it helps us continually improve to better serve our customers. Unfortunately, during these difficult times, a lot of businesses are dealing with a shortage of staff. We will continue to do everything possible to improve our wait time without compromising the quality of service. Thank you again for your feedback, we will address this with our team.

December 18, 2021

Service at Puente Hills Hyundai is always a good experience. I switched over from Downey Hyundai as their customer service felt subpar compared to here. Oil change service was quick and easy. Howeve More

by danielxna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2021

Jae is very family with service business than others, nice and patient all the time. More

by HUWAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Everyone was kind and polite. My car was under recall repair. It was ready at the time time I was given. More

by CATH7715
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Every two year you do same service for smog check no EGR,VVIT , This time take 6hours I waiting(9.30 AM- 3.30PM. I hope another two later it doesn't take too long. Thank your cooperations. More

by jungsoojang44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

I liked that I was able to easily schedule myself on Puente Hills Hyundai website and that they had available slots the very next day. More

by jonathansro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan (Jhordan) Borla
December 16, 2021

Everyone I interacted with were kind and respectful, I'm very impressed with this service department at this dealership. More

by KOBOULTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tino Lozano/he was handled my checkin an check-out.
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