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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,483 Reviews

4,483 Reviews of Puente Hills Hyundai - Service Center

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November 18, 2021

Immediate response and timely service. Took care of 2 of Immediate response and timely service. Took care of 2 of the recalls. Will be visiting again for the final recall. More

by THARAMOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Tino was great. Fast service and kept informed as it progressed, Clean waiting room and comfortable. More

by GVRYAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino
November 18, 2021

The Service personnel are very helpful and friendly. They were able to get my vehicle serviced right away. More

by ABILTONEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Jordan (el guapo) was excellent! Highly recommend. I’ll def be back for all my servicing needs More

by Jen.arendt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan
November 17, 2021

Javer (as usual) took excellent care of our car!He has Javer (as usual) took excellent care of our car! He has become more like a friend over these past few years! More

by LORDFRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

The service agent was super nice and kind. The service was done at the time promised. More

by JOONWSUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

Great experience! The vehicle was done on time and the car was washed. Very happy More

by JESSESUKLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2021

Happy my cars problem was fixed. Had it towed late on a Friday afternoon and had my car back next day Saturday afternoon. Thank You George!! More

by ALONSOVMPGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Secoff
November 16, 2021

Even if I make an appointment, it takes too long to change the engine oil. More

by MINI7912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Secoff
Nov 16, 2021 -

Puente Hills Hyundai responded

Thank you for sharing your feedback. Please contact us directly to properly address your concerns.

November 16, 2021

Worst car buying experience ever currently in process of filing lemon law suit and breach of warranty contract literally bought car right before pandemic began Xmas time with 40000 miles on a genesis and ca More

by DerekMZipser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Kim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t see Sales manager listed I bought car from
Nov 16, 2021 -

Puente Hills Hyundai responded

Derek, We are sorry to hear you feel that way. Please know that our customers are always our top priority and we always strive to provide the best service possible. Please contact us directly to properly assist you.

Nov 17, 2021 -

DerekMZipser responded

You should put me in a different car …which should have happened long time ago

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