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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
3,894 Reviews

3,894 Reviews of Puente Hills Hyundai - Service Center

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September 19, 2019

They work very nice. I really happy with their job. I am very happy with them. Their job made me very satisfy. I'm sure if I need to visit for service, i will visit them again. More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charley Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Puente Hills Hyundai responded

Thank you! We are so happy you were pleased with our service. We look forward to your next appointment.

September 19, 2019

Was friendly, fast and a great experience. Brought my car in after it stopped accelerating. It was under warranty and Jae was very help and handled the whole thing. He made it so I didn’t have More

by mooy04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Puente Hills Hyundai responded

Thank you for sharing your experience with Puente Hills Hyundai. We are happy we were able to help you in a timely manner!

September 19, 2019

Excellent service from appointment scheduler, to service personnel, to cashier. I've been taking my Elantra here since the day I bought it and never had a negative ex More

by SHELLEYTHEPEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Puente Hills Hyundai responded

Shelley, Thank you for your continued business and confidence in our team and service center. We value your business!

September 18, 2019

Vehicle Service Very positive service employees even thou it was busy. My car was completely in a timely manner and what makes a great service dept is the employees. More

by MM85OXD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Zheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Puente Hills Hyundai responded

Thank you very much for sharing your positive feedback. We are always happy to help!

September 17, 2019

52000 Miles Service Javiar help with the details and cost which helped me a lot . He's very helpful. Let's me know what exactly I need .My Service was done in a timely f More

by L.YOUNG15LY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Puente Hills Hyundai responded

We are happy we met your expectations! Thank you for your kind review and business. We look forward to seeing you at your next service appointment!

September 16, 2019

A bit short staffed, but overall a good experience The staff was very nice and the after service if the car wash was done very well. The only thing I would mention is that I had to wait 15 mins before More

by Djson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Some other guy at the service counter. Did not get his name. , David Vides
Sep 16, 2019 -

Puente Hills Hyundai responded

Thank you for sharing your feedback. We will make sure to address this with our team to better serve our customers. We are glad you were pleased with our team's service!

September 16, 2019

Excellence in customer service. Javier was friendly and helpful and very professional. The waiting area was clean and customer friendly. The work on my car was completed in a timely More

by MRRODRIG77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Puente Hills Hyundai responded

Thank you very much for sharing your positive feedback. We are happy we were able to help you in a timely manner!

September 16, 2019

Helpful and friendly The service was excellent and they went up to bat for us in handling all the things needed to get my car running again ! Always keeping me informed w More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know there names but the mechanics that work there of course !
Sep 16, 2019 -

Puente Hills Hyundai responded

Steve, Thank you very much for your kind review. We are happy to hear you were pleased with our service and repairs.

September 16, 2019

Outstanding service Everyone in the service department is kind, friendly and helpful. I bought my car there and get all my service done there for the last 8 years. I don' More

by Pamela draves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Puente Hills Hyundai responded

Thank you, Pamela, for the great review! We look forward to your next service appointment!

September 13, 2019

Excellent customer service I was absolutely pleased with the customer service every time I took my car in for service. The work they did was proficient and in a timely manner. More

by Damaris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Puente Hills Hyundai responded

Thank you, Damaris! We are happy you were pleased with our service.

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