Puente Hills Hyundai - Service Center

The service advisor who helped me out was very nice, as well as the service workers. She reached out to my insurance and made the whole process very easy. well as the service workers. She reached out to my insurance and made the whole process very easy. More

I came in for a service appointment and was in and out pretty quickly. The service center was clean and everyone was wearing masks. I was a little uncomfortable with how many people were in the office whe pretty quickly. The service center was clean and everyone was wearing masks. I was a little uncomfortable with how many people were in the office when I came in since there were a few people waiting inside near the door as well as people in almost every chair at the desks. More

Puente Hills Hyundai is very kind, accurate, and makes a good time. The service was very good. He responded appropriately to my needs and questions. good time. The service was very good. He responded appropriately to my needs and questions. More

Very courteous, patient and friendly. Yery informative was able to explain pros and cons with ease. Did not rush me and was able to answer all my questions. was able to explain pros and cons with ease. Did not rush me and was able to answer all my questions. More

Jay J did a great job explaining all of the items being serviced. He contacted me with updates and when the car was ready. He was able to answer all of my questions with confidence and patience. My only re serviced. He contacted me with updates and when the car was ready. He was able to answer all of my questions with confidence and patience. My only request would be for the dealership to update their invoice software to show which items are charged to the customer and which ones are under warranty. For instance, I had an item that was covered by a 3rd party warranty with a $50 deductible, but that isn't mentioned on the invoice so the totals don't match up. More

Jae, was helpful but unfortunately I was not happy with the service that I got. I was told one thing on the phone (by someone that was not Jae Lee) and then after making the 35 mile trip to the Service Dep the service that I got. I was told one thing on the phone (by someone that was not Jae Lee) and then after making the 35 mile trip to the Service Dept. I wait an hour for them to come tell me something different and only because I got so upset about being lied too did they do something else to resovle my issue and it was another hour or more wait for it to be done. The work needed was truly minimal, but I understand I am not the only customer and I know the people working to repair the cars are backed up. So I am not expecting 5 min service but 2-3 hours for something that could have been handled in about 30 min was upsetting. I hope that when I go back to give them a 2nd chance I have a much better expeience. KarenDC More

It was my first time dealing with puente Hills I usually go to El Monte Hyundai, and I must say it extremely happy to have made the switch. Christina was amazing helped me figure out what was wrong with my go to El Monte Hyundai, and I must say it extremely happy to have made the switch. Christina was amazing helped me figure out what was wrong with my vehicle called me often to update me , my vehicle was in the shop for about a month and she was extremely helpful through that long process. Would recommend her to anyone More

Wonderful service department. They take care of your needs and are kind folks. I’d been going other places to get my car serviced over the past 2 years but after returning for this service, I will conti needs and are kind folks. I’d been going other places to get my car serviced over the past 2 years but after returning for this service, I will continue to keep coming back. More

The total amount I paid was 30 percent above than the average estimate I researched among the comprehensive total care services provider in the vicinity average estimate I researched among the comprehensive total care services provider in the vicinity More

Great service from Jae Lee. Didn’t have an appointment but got out just under an hour. Thank you so so much again you guys. but got out just under an hour. Thank you so so much again you guys. More