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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,458 Reviews

4,458 Reviews of Puente Hills Hyundai - Service Center

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October 11, 2024

Service staff were great. They explained all I needed to know what to expect on the next service. More

by Des
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
October 11, 2024

They are very friendly , helpful and kind. I Bought my car at the Glendale location but I drive father because of the great customer service. More

by Bandbnouskajian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Gary, the service was great! ! Best customer service and techs took cars of my issue!! More

by JOHNC470
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary
October 11, 2024

Service is always top notch, Rui helped me and had an answer to every question I had. More

by TALITL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui
Oct 15, 2024 -

Puente Hills Hyundai responded

Thank you for the 5-star feedback. Have a wonderful week. PH Hyundai Management

October 11, 2024

Customer service was on point. I loved the fact you guys have car wash. Javar was very polite he also has great customer service More

by loreng1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Puente Hills Hyundai responded

We love returning our guest's vehicles clean! Thanks for taking notice. Have a great day. PH Hyundai Management

October 11, 2024

The staff are very enthusiastic and easy to communicate with .good job I like it More

by Lyva86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Puente Hills Hyundai responded

Awesome, love this 5-star review. See you next time. PH Hyundai Management

October 11, 2024

There is a disconnect when the service goes from one day to the next. My service extended to a day when my original service rep was out of office, so no other service rep took over, nobody called me, until More

by aldama.paul
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 15, 2024 -

Puente Hills Hyundai responded

Hi Aldama, thank you for bringing this to our attention. We apologize for the breakdown in communication during your recent service visit. We will use this review to learn from. Thank you, PH Hyundai Management

October 10, 2024

The gentleman at service desk was helpful, kind, and polite. The waiting area was very nice. More

by ingridchacon3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Vehicle engine received a chamber cleaning service and cleaned. I was updated thru out the entire process. Rui was terrific. More

by jason.kho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rui Shen
October 10, 2024

Friendly and responsive. Tino kept me up to date about the status of my car. Thank you so much More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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