Puente Hills Hyundai - Service Center

Could have been better. I made an appointment for 10am on Saturday. I went in and was told they cant complete the service requested because it's too busy. What is the use of I made an appointment for 10am on Saturday. I went in and was told they cant complete the service requested because it's too busy. What is the use of making an appointment!? I was told noone would have made that appointment for me there. Ridiculous. Then I explained what the parts department told me when I called ahead of time. Then I was told they were wrong. There is alot of he said he said going on at that dealership now. It's a ridiculous runaround. I had to leave my car at the dealership for over 6 hours! I had an employee drive me home, the driver was rude and was a terrible driver! He almost hit someone twice! Never used thrn signal and went in and out of lanes. I More

Great service This dealer was amazing! They were so helpful and treated me great! Would highly recommend to everyone. Much better then Anaheim dealer! Only coming h This dealer was amazing! They were so helpful and treated me great! Would highly recommend to everyone. Much better then Anaheim dealer! Only coming here from now on! More

Goid service The service assistant, Tino was very helpful. He helped us understand the service we need for our car. We will continue to bring our car here. The service assistant, Tino was very helpful. He helped us understand the service we need for our car. We will continue to bring our car here. More

Very helpful service staff I purchased my car from the dealership in 2011 and have gotten excellent service over the years. Sean Kim has been exceptionally helpful and very res I purchased my car from the dealership in 2011 and have gotten excellent service over the years. Sean Kim has been exceptionally helpful and very responsive to my concerns. He is an excellent people person and represents the dealership well. More

The service is good and got my car back on time. The service is good and the service advisor is very helpful. Got my car back on the promise time the service advisor told me and they washed my car. The service is good and the service advisor is very helpful. Got my car back on the promise time the service advisor told me and they washed my car. More

Service and recall Thank you for servicing my vehicle. The attention was great .my vehicle was serviced in a a very fast paced .got all the attention support ina fast an Thank you for servicing my vehicle. The attention was great .my vehicle was serviced in a a very fast paced .got all the attention support ina fast and respectful mannar..thank you. More

Javer always provides us an EXCELLENT customer service!! Excellent customer service, knowledge and professionalism. We trust our vehicle will always receive the best care and maintenance for a better perform Excellent customer service, knowledge and professionalism. We trust our vehicle will always receive the best care and maintenance for a better performance. Thank you so much!! More

Excellent experience Everything went well all employees were really helpful and friendly. They offered water and made me feel comfortable. My car was out quick and for sur Everything went well all employees were really helpful and friendly. They offered water and made me feel comfortable. My car was out quick and for sure I will bring and recommend this place to others thank you. More

Excellent customer service I broken down on the freeway on a Sunday and I was towed to Puente Hills Hyundai. The service manager contacted me and I explained what had happened. I broken down on the freeway on a Sunday and I was towed to Puente Hills Hyundai. The service manager contacted me and I explained what had happened. He tested my vehicle the first day but could not find anything. We spoke again and he kept the car over night and recheck where he found a defect in the engine. It was the week of Thanksgiving and he worked hard to get my car approved for and engine replacement. While I was waiting for the work to be done he also arranged for me to have a courtesy vehicle. I was always informed on the progress and was treated as a valued customer. I got my car back in about a week and a half. I am very pleased with Puente Hills Hyundai and would recommend them to everyone. More

Excellent Customer Service! I always take my car here and always experience excellent service. Joel helped me out before I even asked for help. I just parked my car and he was al I always take my car here and always experience excellent service. Joel helped me out before I even asked for help. I just parked my car and he was already ready to help before I even asked for it. Joel took the time to go over what need to get done and made sure I only got done what was essential. He didn't try to over sell me, which I highly appreciate . He promptly assisted me in a professional and friendly manner. Highly recommend this dealership. More