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Puente Hills Hyundai - Service Center

City Of Industry, CA

4.5
4,460 Reviews

4,460 Reviews of Puente Hills Hyundai - Service Center

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November 08, 2019

Fixing stucked rear paasenger door I was surprised that the warranty really applied to the problem of my car. The fixing took more or less 2 hour as promised. It was great experience kn More

by Jovy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Puente Hills Hyundai responded

Jovy, Thank you very much for sharing your kind words. We are happy we were able to help you. Thank you for your confidence in our team!

November 08, 2019

Great Experience I want to thank Jay Jussal, for the excellent service and attentiveness. He Clearly explained what my car needed and listened to my needs and made sur More

by CLOSDOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Puente Hills Hyundai responded

Thank you for sharing your kind words and positive feedback. It was a pleasure working with you!

November 07, 2019

Great service Was in and out in 1.5 hours for software update, multiple point inspection, and oil change. I was advised of recommended service but was not pushed o More

by Tks771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Aleman
Nov 07, 2019 -

Puente Hills Hyundai responded

Thank you very much for your kind review. We are happy we met your expectations!

November 07, 2019

Recalls service When you call in, the rep that answered the phone answered as "hello". I had to ask who I called. Then transferred me to another Rep, that answered as More

by Kristine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tino wa as a great help. Good service
Nov 07, 2019 -

Puente Hills Hyundai responded

Hi Kristine, Thank you for sharing your feedback as it helps us continually improve. We will make sure to address this with our team. Please do not hesitate to contact us directly if we can be of further assistance.

November 07, 2019

Great Service Experience I brought my Sonata in for a software update and an oil change. Every time I get work done at Puente Hills Hyundai, I always have a great experience. More

by PHILIP_RUSSELL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2019 -

Puente Hills Hyundai responded

Hi Philip, Thank you so much for sharing your positive feedback! We value your business and continued confidence in our team!

November 06, 2019

My Hyundai Dealer of Choice! Puente Hills Hyundai has become my dealer of choice. It was a pleasure to deal with Jay J. In service. I think he’s very personable, professional has More

by Cadan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Puente Hills Hyundai responded

Cadan, We can't thank you enough for your kind review and continued confidence in Puente Hills Hyundai. We value your business!

November 06, 2019

Awesome The service department has always been a positive experience starting with the person that answered the phone to the technician. I will continue to br More

by MAGARCIAV11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Puente Hills Hyundai responded

Thank you for taking the time to share your experience. We appreciate your confidence in our team!

November 05, 2019

Transmission and coolant change Javer is very knowledgeable and informative. He provided me with a list of items that need attention but was not pushy! I’ll be back More

by DKANEOKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Puente Hills Hyundai responded

Thank you for taking the time to share your experience and feedback. It was a pleasure assisting you!

November 05, 2019

Fast service I had a great experience taking my car for service to Puente Hills Hyundai. They were really fast, had excellent customer service and very professiona More

by giuliovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Victoria
Nov 05, 2019 -

Puente Hills Hyundai responded

Thank you very much for the great review! We look forward to your next service appointment!

November 04, 2019

Good service I can in for an oil change on a Saturday didnt have an appointment they get me in and out in a fair amount of time. My car was washed and even vacuu More

by tlpnebula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Puente Hills Hyundai responded

Thank you very much for sharing your experience with others! We are happy we were able to accommodate you and provide you with excellent service!

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