Purvis Ford Lincoln, Inc.

The only bad thing I can say is we dident receive a recall notice but it happens I’m not mad. Accidents happen but everyone was so friendly and made it is was fixed the right way and returned to me in recall notice but it happens I’m not mad. Accidents happen but everyone was so friendly and made it is was fixed the right way and returned to me in one day. Fast and painless process will definitely come back and send all my family and friends here More

Great service. Courtesy was extended by all who I came in contact with. Have used service department here many times over the years with satisfaction.Particular thanks to Andrew Smith. in contact with. Have used service department here many times over the years with satisfaction.Particular thanks to Andrew Smith. More

Great dealership, just out side of Richmond. Glad I ventured North. Saw the truck I wanted on-line then seeked it out. Steve Pavey was excellent to work with. Very happy with my 2021 F150. ventured North. Saw the truck I wanted on-line then seeked it out. Steve Pavey was excellent to work with. Very happy with my 2021 F150. More

The Best service department I have gone to, ever. Maintenance personnel are Honest and Professional. But more importantly. They make you feel as a part of FORD Family. Great Job Team! Maintenance personnel are Honest and Professional. But more importantly. They make you feel as a part of FORD Family. Great Job Team! More

I've had my 2016 Ford Escape Titanium 4 wdr/tow pkg SUV serviced at Purvis Ford for the last 4 years. I bought it new at Cowles Ford in Woodbridge, Va. I quickly determined that the quality and level of se serviced at Purvis Ford for the last 4 years. I bought it new at Cowles Ford in Woodbridge, Va. I quickly determined that the quality and level of service at Purvis was what I was accustomed to. The service reps are extremely professional and knowledgeable. I would recommend them to anyone I'd meet. Top marks! More

While Troy was very nice and the rest of the service staff as well - they could not fix the problem of the battery draining out. I had my C-Max there off and on for over a month. I wound up being so fru staff as well - they could not fix the problem of the battery draining out. I had my C-Max there off and on for over a month. I wound up being so frustrated I lost all faith in my car and wound up trading it in -since my car was paid off fully and I loved its gas milage it was a hard pill to swallow. The Sales division and Finance office did give me a great deal Kathy Smith was Super! The low rating was because they couldn't fix my car. From the Sales side I would give it a 5. More

I easily scheduled an appointment. One service provider scheduled my appointment with another service provider. He was super. I dropped it off Thursday, speaking with my service provider, Andrew, and it wa scheduled my appointment with another service provider. He was super. I dropped it off Thursday, speaking with my service provider, Andrew, and it was completed by 3:00 pm on Friday. i am very happy having Andrew as my service provider. He does an excellent job and always lets me know if there is anything I need to be aware of or anything that needs fixed. Give this wonderful man a raise! More

The best service department I have gone to, ever! Honest and professional service team that is there for you! Service manager, Tom Linnehan, is amazing. Ensures your experience is great! I would not go any and professional service team that is there for you! Service manager, Tom Linnehan, is amazing. Ensures your experience is great! I would not go anywhere else. More