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RBM of Alpharetta
Alpharetta, GA
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,806 reviews
July 02, 2022
Dan made me feel comfortable, I felt I could trust him. I didn’t feel like I walked away feeling like I was not taken advantage of.. I felt respected. I would buy another vehicle from Dan again with no he I didn’t feel like I walked away feeling like I was not taken advantage of.. I felt respected. I would buy another vehicle from Dan again with no hesitation. My finance person was nice and honest also. Dealership was nice and respectful More
by kjigga713
June 30, 2022
The RBM Team, the overall service and Kyle Edson is the best in the business best in the business More
by JHopkins21
Employees Worked With
June 30, 2022
Bill Favini of RBM Alpharetta is nothing short of a miracle worker in the arena of luxury car sales. In these times where vehicles are few and far between, Bill was able to find my dream Mercedes for m miracle worker in the arena of luxury car sales. In these times where vehicles are few and far between, Bill was able to find my dream Mercedes for me in less than two weeks! The entire team at RBM Alpharetta treated me with genuine joy, care and appreciation of my business. If you are looking for the royal treatment you will surely find it at RBM Alpharetta. More
by Jill
June 30, 2022
Dan has always been wonderful to work with. He is professional, prompt, attentive to our needs and always willing to help in anyway he could. He is like a friend helping us with our auto need He is professional, prompt, attentive to our needs and always willing to help in anyway he could. He is like a friend helping us with our auto needs. We have order cars from him and we have just placed another order. It is people like Dan that made us staying with the dealership and the brand while there are so many choices out there. I also want to do a shout out to Andrei Bucatari. His service is at another level! Andrei and Dan are the main reason for us to go out of our way to purchase cars from RBM Alpharetta. More
by jliang
June 29, 2022
Reza was simply amazing. He made the entire process smooth ,while giving his best advise all while still giving me the space to make the best decision for me. I am extra my He made the entire process smooth ,while giving his best advise all while still giving me the space to make the best decision for me. I am extra my satisfied and thankful. More
by Niesha496
Employees Worked With
June 28, 2022
Reza is awesome! This is our third Mercedes we bought with Reza. He’s a pleasure to work with and really cares about his clients. We live in Dacula And drive by anoth This is our third Mercedes we bought with Reza. He’s a pleasure to work with and really cares about his clients. We live in Dacula And drive by another Mercedes dealership to RBM because of Reza. Good Customer service nowadays is hard to come by-Reza is excellent and a true professional! Thanks Reza and all the staff at RBM! More
by sharon1
June 27, 2022
Absolute world-class experience with Vadim and RBM! Will definitely utilize RBM for future needs. Will definitely utilize RBM for future needs. More
by SALLEN
Employees Worked With
June 25, 2022
We were searching for a new small SUV or cross-over for my wife for about 2 months. We meant to multiple dealerships to test drive vehicles and my wife decided that her favorite option was the GLA 250 4-Ma my wife for about 2 months. We meant to multiple dealerships to test drive vehicles and my wife decided that her favorite option was the GLA 250 4-Matic. We then went to multiple dealerships in the area to discuss the car but were told that the ordering timeframe would be 12-months or more and that we would have to pay significantly over sticker price if we wanted on the order “list.” We were about to go with the BMW instead when a friend recommended that I drive a little further to Alpharetta and work with Bill Favini at RBM Alpharetta. My wife and I were thrilled with the experience that Bill provided from beginning to end. First, Bill allowed us to test drive the car (something that a few other dealerships refused to do, they were purchase to drive only) and then worked with us to order the car spec-ed exactly how my wife wanted it. Bill kept in contact with us throughout the entire process, letting us know when the order was accepted by Mercedes, when the car was shipped, when the car arrived at port and immediately when the car had arrived and was ready for pick-up. Bill was extremely communicative and nice throughout the process and we could not be happier with the service we received at RBM of Alpharetta. More
by ybloch
Employees Worked With
June 25, 2022
I purchased a Mercedes from Rich Alder at RBM of Alpharetta and I could not be happier. He walked us through the application process and made everything run smoothly front start to finish. His custo Alpharetta and I could not be happier. He walked us through the application process and made everything run smoothly front start to finish. His customer service and knowledge was instrumental in our decision to purchase our Mercedes from RBM of Alpharetta. More
by JPlant
