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RBM of Alpharetta
Alpharetta, GA
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,774 reviews
March 03, 2022
Reza was great! He went above and beyond to make sure I was happy and comfortable in my new vehicle. He went above and beyond to make sure I was happy and comfortable in my new vehicle. More
by kslooft
February 28, 2022
Jeff was very kind and helpful throughout our entire purchase process! I would highly recommend Jeff & RBM of Alpharetta if you're in the market for a new MB. purchase process! I would highly recommend Jeff & RBM of Alpharetta if you're in the market for a new MB. More
by Sarah M
Employees Worked With
February 28, 2022
This was a very easy and straightforward transaction. Andy had a lot of knowledge about the vehicle and its features. He helped guide me through the process and we are extremely happy with our purchase Andy had a lot of knowledge about the vehicle and its features. He helped guide me through the process and we are extremely happy with our purchase. More
by rob@hadjomedia.com
Employees Worked With
Andy Sayers
February 28, 2022
Mark Higgs is an extremely professional and knowledgeable sales consultant that offers superior customer service! His communication is off the charts and I highly recommend him and RBM of Alpharetta for your sales consultant that offers superior customer service! His communication is off the charts and I highly recommend him and RBM of Alpharetta for your next Mercedes-Benz purchase. Thank you Mark for taking great care of us as I will be sending all of my Mercedes referrals to you. More
by bbutler040399
Employees Worked With
Ramona Razavi, Elisabeth Sexton, Mark Higgs
February 28, 2022
Excellent sales. I couldn’t be happier with my car and experience. I didn’t buy a really expensive car but they treated me like I did. I tell everyone that I know tha I couldn’t be happier with my car and experience. I didn’t buy a really expensive car but they treated me like I did. I tell everyone that I know that this is a good honest dealership. Thank you Rich Alder you are awesome. More
by Christy
Employees Worked With
Rich Alder
February 26, 2022
After visiting another MB dealership I was instantly taken by Marks quick understanding of my needs and wants. He listened carefully and showed me two vehicles that fitted the description of what I want taken by Marks quick understanding of my needs and wants. He listened carefully and showed me two vehicles that fitted the description of what I wanted. I am hard to sale and stuck in my head but he broke the barriers with his attentive, kind and desire to keep me happy. I will highly recommend Mark and RBM Alpharetta to any friends, family or individuals I come across for not just the great service but also for the great product in stock and the price is the icing on the cake. More
by Jahairaf
Employees Worked With
Ramona, Mark Higgs
February 25, 2022
Mark Higgs is Awesome! He takes the time to listen to the customer’s needs and wants and aims to please. This is my second purchase with Mark and I’m still thrilled with hi He takes the time to listen to the customer’s needs and wants and aims to please. This is my second purchase with Mark and I’m still thrilled with his high level of superior customer service! Mark doesn’t focus on the deal but rather the relationship! I trust Mark and will continue to give him my business. More
by Sherisesherman
Employees Worked With
Mark Higgs
