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RBM of Alpharetta

Alpharetta, GA

5.0
5,827 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,827 reviews

February 16, 2022

Jeff Twiggs is an excellent sales person, he made my car purchase simple and easy from start to finish. RBM of Alpharetta is a great dealership. I would highly recommend. More

by Nicole Grise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Feb 16, 2022 -

RBM of Alpharetta responded

Thank you for your kind words about RBM of Alpharetta! We hope that Jeff and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Happy driving, RBM of Alpharetta

February 16, 2022

Best dealership I've visited in 14years. Everyone one was so friendly and kept me comfortable during my visits. Dan Berry was the most awesome salesperson I could have received. He was pati More

by latarvia.young
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

RBM of Alpharetta responded

Thank you, Latarvia! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Dan and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 15, 2022

Great customer service - fast, friendly and met all expectations. I would recommend Mark and the dealership to all my friends. More

by Hexter67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Mark Higgs
Feb 16, 2022 -

RBM of Alpharetta responded

Thank you for your kind words about RBM of Alpharetta! We hope that Mark and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

February 15, 2022

Steve Byrd has been very supportive as our Service Advisor. I would certainly recommend him to other RBM customers !! More

by Doug.mcdougal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Feb 16, 2022 -

RBM of Alpharetta responded

Thank you very much, Doug! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Steve took excellent care of you and your vehicle during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

February 14, 2022

Sid Karaca went above and beyond the call of duty to assist my wife and I in our auto selection and purchase. We are both handicapped and were in no position to wander around the lot looking at cars. We More

by russellcaso
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you very much, Russell. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Sid could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 14, 2022

Sid Karaca was extremely helpful with the purchase of our new car. He was knowledgeable, easy to work with, and followed up without overdoing it. It was clear he wanted our business and made the process as More

by rbrooks991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you very much, rbrooks991! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Sid took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

February 14, 2022

I purchased a new 2022 GT53 from RBM of Alpharetta. I have been purchasing and servicing all of cars there for 18 years now. I am always impressed by the level of customer care they all give every custo More

by Ahmad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Leavy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Bacon and also Ramona Razavi, Elisabeth Sexton
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you very much, Ahmad. We are grateful for the kind words and we thank you for your business and loyalty. RBM of Alpharetta is delighted to hear that Dan, Peter, Mary, Elisabeth, Lisa and Andrei could provide you with a professional and engaging experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 14, 2022

Gwen was absolutely amazing! As a first time luxury car buyer, I was extremely nervous. She made the process easy and answered every question with ease. She over delivered with s More

by ciararoyston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you, Ciara, for the wonderful review. We are pleased to hear that Gwen took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

February 13, 2022

RBM is our go-to dealership! We've purchased our last 4 vehicles from them. Dan Berry is knowledgeable, helpful, and professional! Our service advisor, Don Ratajski, makes sure that each service appointmen More

by MBowman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton, Roberto Manzur
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you, MBowman! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Dan and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 13, 2022

Effortless tiding through my purchase. Jeff made everything crystal clear. He presented all I needed to know professionally More

by ayubkhan557
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you very much, ayubkhan557! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

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