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RBM of Alpharetta
Alpharetta, GA
5,787 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,787 reviews
January 26, 2022
Mr. Jeff Twiggs was and has been AMAZING! He sold me my first car with a great deal. Now I just recently purchased another vehicle from RBM Mercedes, where Jeff was my car salesman. Jeff helped me with all first car with a great deal. Now I just recently purchased another vehicle from RBM Mercedes, where Jeff was my car salesman. Jeff helped me with all the details of selecting the perfect car for my family. He is absolutely Wonderful!! More
by Dr. B
Employees Worked With
January 25, 2022
Vadim is excellent at what he does. I thought he was very friendly, helpful and accommodating. friendly, helpful and accommodating. More
by jmpgipson
January 22, 2022
Sid was amazing. He made my car buying experience at the dealership so simple and easy. I was given options and was able to chose the best car i saw fit with his knowledge being impeccable on each vehicle. dealership so simple and easy. I was given options and was able to chose the best car i saw fit with his knowledge being impeccable on each vehicle. Thank you i’m really glad i chose this location and Sid was able to help me. More
by tekeyac
Employees Worked With
January 21, 2022
I am extremely pleased with the excellent service John provided me. He was prompt in responses and very helpful if getting for me the beautiful car that I wanted. provided me. He was prompt in responses and very helpful if getting for me the beautiful car that I wanted. More
by bettyco
Employees Worked With
John Sauer, Roberto Manzur
January 18, 2022
Andrei and Vadim always go above and beyond their jobs.. Can't recommend Andrei and RBM of Alpharetta enough..Great place to service and purchase your Mercedes-Benz. Can't recommend Andrei and RBM of Alpharetta enough..Great place to service and purchase your Mercedes-Benz. More
by cdub
January 18, 2022
I saw the car I wanted online, however when I got there the car wasn’t available. That was my fault because I should have called first. Royce ask me what exactly was I looking for so he could keep an eye o the car wasn’t available. That was my fault because I should have called first. Royce ask me what exactly was I looking for so he could keep an eye out for me. Later that day he called me to let me know that the car had became available again. I went back to test drive the car. I wanted to take it to my mechanic to have him look at it and give me his opinion. They worked with me on getting that done. Everything was done in two days. Also I had no way of getting both cars home and Royce was kind enough to help me get my car home. Last but not least, I have to mention miss Mary brown who was the first person I encountered upon entering the dealership. She was super nice and pleasant and made me feel welcome. once again thanks Royce and miss Mary. More
by Marcia
January 17, 2022
Very efficient, personal treatment. Offered help (arrival times, loaner car) without asking. Final price significantly under estimate. times, loaner car) without asking. Final price significantly under estimate. More
by Dieter
