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RBM of Alpharetta

Alpharetta, GA

5.0
5,828 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,828 reviews

February 13, 2022

Effortless tiding through my purchase. Jeff made everything crystal clear. He presented all I needed to know professionally More

by ayubkhan557
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

RBM of Alpharetta responded

Thank you very much, ayubkhan557! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Jeff took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

February 12, 2022

Jeff was amazing throughout the entire process. Very prompt and responsive every time I asked a question. Very professional as well. More

by lskepple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

RBM of Alpharetta responded

Thank you, Lisa, for the kind words about RBM of Alpharetta. We are so glad to hear that Jeff provided you with such a great buying experience! Your 100% satisfaction is our priority! Congratulations on your new car! Sincerely, RBM of Alpharetta

February 12, 2022

We have purchased 7 cars from RBM - The sales We have purchased 7 cars from RBM - The sales experience with all purchases has been excellent - With the last 2 Mercedes the experience with Jeff More

by Ron Hadaway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

RBM of Alpharetta responded

Thank you, Ron. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 12, 2022

It was such a pleasure working with Gwen. She was knowledgeable and very personable. Gwen felt like a family member who cares about what you want and how you feel. The long drive to the dealership wa More

by Dcpearson84
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Feb 12, 2022 -

RBM of Alpharetta responded

Thank you, DCPEARSON84, for the kind words about RBM of Alpharetta. We're delighted to hear that Gwen took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

February 12, 2022

Awesome experience at this dealership. I recommend Royce. He was great on every step through purchase. More

by hideazure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce Worley
Feb 12, 2022 -

RBM of Alpharetta responded

Thank you, hideazure, for the wonderful review. We are pleased to hear that Royce took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

February 11, 2022

Andrei Bucatari was Awesome! He was professional, very knowledgeable, and provided open communication as work was getting done to my car. I shared all of my car needs and Andrei listened to all of of them More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Rose
Feb 11, 2022 -

RBM of Alpharetta responded

Hello, AJ! We are thrilled to hear that Andrei provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 11, 2022

Andrei Bucatari has been our service representative for over five years and he never disappoints. He is knowledgeable, experienced and always goes out of his way for the customer. He is outstanding and d More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 11, 2022 -

RBM of Alpharetta responded

Thank you, Kathy, for sharing your experience with us! We are so glad to hear that Andrei provided you with the best service possible! We wish you all the best! Sincerely, RBM of Alpharetta

February 11, 2022

Reza Azizi provided an awesome and enjoyable experience. It couldn’t have been better. I highly recommend him! More

by billgentry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Feb 11, 2022 -

RBM of Alpharetta responded

Thank you, Bill, for your kind words about RBM of Alpharetta! We truly appreciate you taking the time to share your experience with us! Reza is a great guy and we are so glad to hear that he was able to provide you with such an enjoyable experience! We wish you all the best! Happy driving! RBM of Alpharetta

February 10, 2022

Excellent customer service in terms of prompt delivery of the vehicle. Vadim is very considerate. More

by subhadeepG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Feb 10, 2022 -

RBM of Alpharetta responded

Thank you, SubhadeepG, for taking the time to share your experience with us! We are so glad to hear that Vadim took excellent care of you! Best wishes and happy driving! Sincerely, RBM of Alpharetta

February 10, 2022

Tommy is very helpful and professional, the process was very quick! I had really good experience! More

by Xiaqing1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Suh
Feb 10, 2022 -

RBM of Alpharetta responded

Thank you, Xiaqing1994! We truly appreciate your kind words about RBM of Alpharetta! We are so thrilled that Tommy provided you with such a good experience! Congrats on your new car! Happy driving, RBM of Alpharetta

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