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RBM of Alpharetta

Alpharetta, GA

5.0
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,780 reviews

December 20, 2021

People make the difference, everyone I spoke with was friendly, attentive and efficient at what they did. I was pleasantly surprised. More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

RBM of Alpharetta responded

Thank you for taking the time to share your experience with us! We're delighted to hear the whole team at RBM of Alpharetta could provide you with such a wonderful experience. We wish you all the best. Sincerely, RBM of Alpharetta

December 20, 2021

I purchased a new vehicle this weekend. Reza and Ramona were amazing. I had the best experience of a life time pursuing a car. Thank you! More

by Samuel Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Dec 21, 2021 -

RBM of Alpharetta responded

Thank you very much, Samuel! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza and Ramona took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

December 20, 2021

Gwen was extremely helpful in understanding my car needs and helping find my next Mercedes. She’s amazing to work with! Will be sure to call her when I’m ready for my next car. More

by justin.gordoncarson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

RBM of Alpharetta responded

Hey, Justin! Thank you for the kind words about RBM of Alpharetta! We truly appreciate it! We are delighted to hear that Gwen took excellent care of you. We look forward to seeing you again! Sincerely, RBM of Alpharetta

December 19, 2021

Jeff was very helpful, knowledgable, and polite. His manner was excellent. Made our experience positive. More

by deanna.maust
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juwan
Dec 20, 2021 -

RBM of Alpharetta responded

Thank you, Deanna, for the wonderful review. We are pleased to hear that Jeff took excellent care of you during your visit. We appreciate you taking the time to share your experiences with us! Best wishes, RBM of Alpharetta

December 19, 2021

RBM of Alpharetta is the gold star ⭐️ of Mercedes dealerships. Bill Favini my sales associate made my buying experience seamless. This is my 3rd vehicle and I keep coming back because of the impeccab More

by Benzer 2016
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Dec 20, 2021 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We appreciate you taking the time to share another great experience with us! Happy driving! Sincerely, RBM of Alpharetta

December 19, 2021

RBM Of Alpharetta Is An Excellent Car Dealership. Bill Favini Made Our Trading Cars Experience Excellent. The Mercedes 450 GLS That We Traded Our 2018 Jeep Grand Cherokee For Was A Definite Step Up In Veh More

by lisaditty88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Dec 20, 2021 -

RBM of Alpharetta responded

Thank you, Lisa, for the kind words about RBM of Alpharetta. We're delighted to hear that Bill took excellent care of you, and made you feel welcomed. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 18, 2021

Mark Higgs was excellent! Great experience. Was a blessing to meet Mark. Felt an immediate connection. He was very attentive, informative and caring. Love the new vehicle! More

by Ppsmith1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Mark Higgs
Dec 18, 2021 -

RBM of Alpharetta responded

Thank you very much! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Mark took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

December 18, 2021

Gwen Moss was great! Very professional and low pressure! Great experience here at RBM of Alpharetta More

by aspurlockatl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

RBM of Alpharetta responded

Hello! We are thrilled to hear that Gwen provided you with the high-quality, professional & low-pressure service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 18, 2021

Best experience in 50 years of car buying. Cannot beat this group anywhere in the southeast. More

by Pjalexander1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona, Andy Sayers
Dec 18, 2021 -

RBM of Alpharetta responded

Thank you very much, Pjalexander1957. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Andy could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 18, 2021

Andy was pleasant and professional. He had knowledge of product product. He was easy to talk to, and he explained everything in detail. Really enjoyed meeting him! I would recommend him!!! More

by Cricket
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Ramona Razavi
Dec 20, 2021 -

RBM of Alpharetta responded

Thank you very much, Cricket! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Andy took excellent care of you during your visit and we congratulate you on your new car! Happy driving, RBM of Alpharetta

Dec 20, 2021 -

Cricket responded

Thank you!! I love my new car!

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