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RBM of Alpharetta

Alpharetta, GA

5.0
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,780 reviews

December 02, 2021

This is my third Mercedes I’ve bought from Reza and the RBM dealership of Alpharetta. The only reason I buy Mercedes is because of the way Reza treats me every time. Reza asks questions that I’ve never be More

by ddlrk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

RBM of Alpharetta responded

Thank you very much! We are grateful for the kind words, and we thank you for your loyalty and business. RBM of Alpharetta is delighted to hear that Reza could provide you with such a professional and engaging buying experience. We are so glad to hear that Reza has earned your trust and took excellent care of you every visit. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 01, 2021

My auto purchase experience was nothing short of amazing. Jeff Twiggs was very attentive but not at all pushy. I had been shopping for months. Jeff's service is what made the difference. More

by jameshawkins05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Dec 01, 2021 -

RBM of Alpharetta responded

Thank you so much, James, for the wonderful review. We are very pleased to hear that Jeff was attentive and made you feel comfortable. Congratulations on your new car and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

Dec 02, 2021 -

jameshawkins05 responded

Thank you

December 01, 2021

Always a good experience from sales and service. Steve Byrd has always helped me get great service especially on tires and fixing rim “boo-boos” More

by Walpilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Dec 02, 2021 -

RBM of Alpharetta responded

Hello! We are thrilled to hear that Steve provided you with the high-quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 01, 2021

The dealership lobby is a very clean atmosphere with bright lights that showed elegance of a star hotel. Nicely done ! More

by moghie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sauer
November 30, 2021

Gwen was an absolute pleasure to work with. Her communication from the first email, all the way through the purchase of my new car, was second to none. She is knowledgeable, friendly, and professio More

by Shannon Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

RBM of Alpharetta responded

Thank you very much Shannon! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Gwen was knowledgeable, friendly and professional with you during your visit. We congratulate you on finding your dream car! Happy driving, RBM of Alpharetta

November 30, 2021

My experience at RBM of Alpharetta was awesome. Mark took care of me from the time we began chatting online. When I visited the showroom he was very attentive. I couldn’t have asked for a better agent and gr More

by Tremelle292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Mark Higgs
Nov 30, 2021 -

RBM of Alpharetta responded

Thank you, Tremelle! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Mark could provide you with a great buying experience. If there is anything we can do with regards to your new vehicle, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

November 29, 2021

Personnel efficient, friendly and courteous. Salesmen Vadim is exceptional. Financing service is quick and car selection is right More

by Pmdenisca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

RBM of Alpharetta responded

Thank you for your kind review and business! We hope that Vadim and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

November 29, 2021

I honestly can say that I’ve never had a better experience buying a used car from a dealership, which is extraordinary, considering the fact that I live over 700 miles away and bought the car sight More

by Shane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Nov 30, 2021 -

RBM of Alpharetta responded

Thank you, Shane, for the kind words about RBM of Alpharetta. We're delighted to hear that Reza took excellent care of you, and made you feel informed. We are absolutely thrilled to hear that your car was given to you in the best possible condition. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 29, 2021

Rich Alder was awesome! He communicated in a timely manner. He worked with me through the entire process. He followed up to make sure everything was going well. He was kind, respectful, and sincere. More

by KK Kinsland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Nov 29, 2021 -

RBM of Alpharetta responded

Thank you, kk kinsland, for the kind words! We are thrilled to hear that Rich was able to give you such a wonderful experience! Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

November 28, 2021

Great experience at this dealership. The process was very smooth and the people were great. I highly recommend Bill Favini. This is how the car buying experience should be. Look forward to our contin More

by jamescleeii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi, Elisabeth Sexton
Nov 29, 2021 -

RBM of Alpharetta responded

Thank you, James, for the wonderful review. We are pleased to hear that Bill provided you with a smooth buying process and took excellent care of you during your visit. Congratulations on your new car and we look forward to seeing you again! Best wishes, RBM of Alpharetta

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