Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,774 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,774 reviews
October 27, 2021
Mark was incredible and provided 5-star service! He was able to answer all of my questions and help me find the perfect vehicle. I will happily recommend Mark and RBM of Alpharetta to anyone I know who mi able to answer all of my questions and help me find the perfect vehicle. I will happily recommend Mark and RBM of Alpharetta to anyone I know who might be searching for a vehicle. Love love love my new GLC! More
by Sophie
October 26, 2021
Sheaffer made it happen! We needed to add a Metris to our fleet and Sheaffer found just what we needed. He was responsive and organized and made the entire process extremely easy. He had us fill out all our fleet and Sheaffer found just what we needed. He was responsive and organized and made the entire process extremely easy. He had us fill out all the paperwork ahead of time so when we arrived at the dealership all we had to do was sign a few documents. The van was clean and ready to go - easiest purchasing experience ever! More
by Kaye
Employees Worked With
October 26, 2021
Best service I received ever in regards of walking me through and finalizing process of buying a new vehicle. Complete honesty and transparency from start to finish. through and finalizing process of buying a new vehicle. Complete honesty and transparency from start to finish. More
by Yevgeny Ivashkevich
October 26, 2021
He was perfect! I have visited other locations. And the information, attentive and helpful manner was truly appreciated. Thank him for a pleasant shopping experience with Mercedes…. information, attentive and helpful manner was truly appreciated. Thank him for a pleasant shopping experience with Mercedes…. More
by brendahollingsworth65
October 26, 2021
Great location, service, and people. Very knowledgeable and accommodating. They even drove my car to my home to see if it would go up the ramp without issues. 5 stars! and accommodating. They even drove my car to my home to see if it would go up the ramp without issues. 5 stars! More
by LW
October 25, 2021
Dan Berry provided 5 star assistance during the purchase of our GLE400. We highly recommend RBM of Alpharetta for anyone searching for a new vehicle. Roberto in financing was also outstanding. Richard of our GLE400. We highly recommend RBM of Alpharetta for anyone searching for a new vehicle. Roberto in financing was also outstanding. Richard More
by raiken
October 25, 2021
Reza Azizi and sales managers Donny and Neil are wonderful to work with. Their professionalism and integrity surpass all expectations!!! Highly recommend. wonderful to work with. Their professionalism and integrity surpass all expectations!!! Highly recommend. More
by LauraB
October 24, 2021
It was a team effort! Everyone had been so helpful and welcoming! Rezza had been phenomenal, up to the tiny details! Ramona had been so helpful and accomodating! Even my " learning pathways" before I fina welcoming! Rezza had been phenomenal, up to the tiny details! Ramona had been so helpful and accomodating! Even my " learning pathways" before I finally take the car was awesome! (Sorry, I missed the awesome guy's name). Kudos, kudos. RBM of Alpharetta, I am blessed to have been brought here by my best friend! More
by hedy
Employees Worked With
October 23, 2021
Overall service was excellent. But comparing to BMW service, they arranged for complimentary Uber after I dropped car and when I went to pickup as they stopped doing loaners. service, they arranged for complimentary Uber after I dropped car and when I went to pickup as they stopped doing loaners. More
by hbhave2
Employees Worked With
Steve Byrd
October 23, 2021
This is a phenomenal dealership. They are precise, timely, exceptionally sophisticated in every interaction. All the team members were great, in particular our sales executive Sid. He is truly the epi timely, exceptionally sophisticated in every interaction. All the team members were great, in particular our sales executive Sid. He is truly the epitome of professionalism. I will refer everyone in Atlanta that is looking for a Mercedes to him. More
by nakul.valsangkar
Employees Worked With
