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RBM of Alpharetta

Alpharetta, GA

5.0
5,784 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,784 reviews

July 30, 2021

This is my 2nd time working with Vadim. The first time was a lease and this time a purchase. He is EXCEPTIONAL!!! Always a pleasure. More

by Valerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Aug 04, 2021 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Vadim and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Happy driving, RBM of Alpharetta

July 28, 2021

I feel like a million bucks driving my new MB. But I felt even better with the kindness, professionalism, and guidance to the process that Gwen gave us. Ever since she contacted me, while I was just browsing More

by Migueycaza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2021 -

RBM of Alpharetta responded

Thank you for the kind words, Migueycaza! We are thrilled to hear that Gwen was able to assist you and provide a professional, engaging buying experience. Please let us know if there is anything else we can do for you. Your satisfaction is our top priority! Best wishes, RBM of Alpharetta

July 27, 2021

Fantastic experience on all fronts on my recent purchase with John Sauer. Professional, timely, friendly, knowledgeable! Highly recommend John to any and all, you won't be disappointed. More

by jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jul 29, 2021 -

RBM of Alpharetta responded

Hello jeff! RBM of Alpharetta is delighted to hear that you enjoyed your buying experience with John. We appreciate you taking the time to share your thoughts with us, and we look forward to seeing you again in the future. Best wishes, RBM of Alpharetta

July 26, 2021

This was my first purchase with RBM of Alpharetta. Andy was very helpful and straightforward. The process was very streamlined and efficient. Look forward to purchasing my next car at RBM. More

by todd_larkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers
Jul 28, 2021 -

RBM of Alpharetta responded

Thank you, todd_larkin, for the wonderful review. We are pleased to hear that Andy and Reza took excellent care of you during your visit. Congratulations on your new car, and we look forward to seeing you for service. Happy driving, RBM of Alpharetta

July 26, 2021

Sid was amazing he came up to me very pleasant and willing to show me all the options. And made this process super seamless. Thank you. More

by Keisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jul 28, 2021 -

RBM of Alpharetta responded

Thank you for taking the time to share your thoughts with us! We are thrilled to hear that Sid was able to provide you with an enjoyable buying experience, and we look forward to seeing you for service. Best wishes, RBM of Alpharetta

July 26, 2021

I can’t remember the last time I enjoyed shelling out thousands of dollars for a good. Kyle at RBM made the process of buying my C300 smooth and painless. Exceptional customer service and an exquisite fl More

by Tamar B.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Jul 28, 2021 -

RBM of Alpharetta responded

Hello, Tamar B! We are thrilled to hear that that Kyle provided you with the high quality buying experience you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 25, 2021

This is my good friend, and salesperson, he sold me my car. I live out of state, and when I was ready to purchase, Mark helped me from start to finish. My GLE350 shipped and delivered at my door, Mark is More

by Ena Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Higgs
Jul 28, 2021 -

RBM of Alpharetta responded

Thank you Ena Smith! We're delighted to hear that Mark took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLE, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

July 22, 2021

I just had a wonderful car buying experience! Gwen Moss was great to work with and I love my GLE 350. I highly recommend Gwen and RBM of Alpharetta. More

by Gajarrard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daren Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

RBM of Alpharetta responded

Thank you so much for the wonderful review! We are thrilled to hear that Gwen was able to provide you with an enjoyable buying experience. Your satisfaction is our number one priority, and we look forward to seeing you again for service. Best wishes, RBM of Alpharetta

July 21, 2021

Concierge treatment from the first phone call until I drove away from the dealership in my dream car! Mark went out of his way to ensure all details were covered which even included transmitting informa More

by cmccommons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Higgs
Jul 22, 2021 -

RBM of Alpharetta responded

Hello, cmccommons! We are thrilled to hear that Mark provided you with the high quality buying experience you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

July 20, 2021

Danny Berry is always a pleasure to work with and makes buying a vehicle from RBM simple, fast and easy. I would recommend Dan and the team at RBM Alpharetta to anyone looking to purchase a vehicle. More

by Williamkramer63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

RBM of Alpharetta responded

Thank you for your kind words and business! RBM of Alpharetta is glad to hear that Dan could assist you in your vehicle purchase. Your satisfaction is our top priority, and we look forward to seeing you again for service. Happy driving, RBM of Alpharetta

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