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RBM of Alpharetta

Alpharetta, GA

5.0
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,808 reviews

May 11, 2021

Gwen Moss made my experience with RBM of Alpharetta, GA an amazing experience. This experience has by far been one of the most pleasurable ever. More

by jessflow5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

RBM of Alpharetta responded

Thank you, jessflow5! We really appreciate the kind words and thank you for your business. We're delighted to hear that Gwen could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and look forward to seeing you again soon! Sincerely, RBM of Alpharetta

May 12, 2021 -

jessflow5 responded

My pleasure!

May 10, 2021

Mark was great to work with - he was very honest in our negotiations and very conscientious about making sure everything was right with our car once we agreed to buy.. Everyone at RBM of Alpharetta was ver More

by Jeepguy2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Mark Higgs, Chad Boling
May 12, 2021 -

RBM of Alpharetta responded

Thank you very much Jeepguy2017, we are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Mark could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

May 09, 2021

Sid was great, friendly, polite and very respectful. I will refer customers to him. I" ve never felt relaxed buying a car. Thank you so much SId More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

RBM of Alpharetta responded

Thank you, Tina! We really appreciate the kind words and thank you for your business. We're delighted to hear that Sid could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 06, 2021

We have now purchased a few cars from Reza he is a We have now purchased a few cars from Reza he is a delight to work with. Highly recommend him always. Everyone is so sweet when we come in and it ju More

by Pssweis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Boling
May 07, 2021 -

RBM of Alpharetta responded

Hello, Pssweis! We are so glad to hear that Reza and the RBM team was able to provide you with an excellent buying experience. Your complete satisfaction is our first priority, so please let us know if there is anything else we can do for you. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

May 06, 2021

John knows how to define concierge and excels at customer service. No issue is too small or too big. It is much appreciated. Thanks John. More

by Jyohomd@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
May 07, 2021 -

RBM of Alpharetta responded

Thank you very much Jyohomd@gmail.com! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John took excellent care of you during your visit, and we congratulate you on your new car! Happy driving, RBM of Alpharetta

May 04, 2021

My wife and I have worked with David Wang to purchase 4 cars over the last few years. Each time it's been a very pleasant experience. From sales to finance to service everything at RBM of Alpharetta is a p More

by will.atl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang
May 07, 2021 -

RBM of Alpharetta responded

Thank you will.atl for your continued loyalty and business! We hope that David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us and look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

May 03, 2021

I don't often have time to write reviews, but the amazing customer service I received from Vadim Russu and the RBM of Alpharetta staff is truly deserving of the time and acknowledgment. It had been nearly 12 More

by nhevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur, Chad Boling
May 07, 2021 -

RBM of Alpharetta responded

Thank you very much nhevans! We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Vadim could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be! Sincerely, RBM of Alpharetta

May 03, 2021

Sheaffer was fantastic. Instead of just offering the "closest to my wish list", he worked with me to find the exact delivery van at another dealership, work a trade, and make it happen. He was open and More

by Perry
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

RBM of Alpharetta responded

Thank you, Perry! We really appreciate the kind words and thank you for your business. We're delighted to hear that Sheaffer could provide you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

May 01, 2021

Our experience with RBM of Alpharetta couldn't have been better! Our neighbor referred us to Rich Alder, our Sales Consultant, because he and his wife were so pleased with the manner in which Rich had hand More

by judyinthedyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alivia Ayres, Rich Alder
May 03, 2021 -

RBM of Alpharetta responded

Thank you, judyinthedyes. We really appreciate the kind words and thank you for your business. We're delighted to hear that Rich and the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving and look forward to seeing you again soon! Best wishes, RBM of Alpharetta

April 30, 2021

We just picked up our beautiful GLC 300. Reza Azizi has been a joy to work with. We were able to get the exact car we wanted in the time frame that Reza promised. Car was delivered and we were given expe More

by happy new Edge owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

RBM of Alpharetta responded

Thank you, happy new Edge owner, for the kind words about RBM of Alpharetta! We're delighted to hear that Reza took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new GLC 300, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. look forward to seeing you again soon. Best wishes, RBM of Alpharetta

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