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RBM of Alpharetta

Alpharetta, GA

5.0
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,806 reviews

July 23, 2020

Super easy and fast experience Worked with Reza to purchase a new car. He was a great resource and did not pressure me or my family to get the new car at all during the process, unl More

by fhuang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Jul 23, 2020 -

RBM of Alpharetta responded

Thank you, fhuang1, for the kind words about RBM of Alpharetta. We're delighted to hear that Reza and the rest of our team took excellent care of you, and made you feel confident in your purchase. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us! Sincerely, RBM of Alpharetta

July 23, 2020

Absolute pleasure and a great experience...! Right from the moment I got into Mercedes dealership and met Rich Alder, the experience was so amazing and satisfactory. I would be honest that I got More

by RupeshSinha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Jul 23, 2020 -

RBM of Alpharetta responded

Hello RupeshSinha! We are so grateful for your business and for the kind words about RBM of Alpharetta. It's wonderful to hear that Rich was able to provide you with an excellent buying experience. Your complete satisfaction is our top priority, and we do what we can to make every visit a great one. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

July 23, 2020

Great Service and turn around time! Steve did a great job. We will see you again next year! Thank you for the fast turnaround time! More

by ahlammomin
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Jul 23, 2020 -

RBM of Alpharetta responded

Thank you ahlammomin! We are so glad to hear that Steve provided you with an efficient service experience, and we look forward to seeing you again in the future. Happy driving, RBM of Alpharetta

July 20, 2020

Exceptional Experience I worked with Vadim Russu to purchase my new car. I cannot express enough how impressed I was with him. Vadim was incredibly responsive to all my an More

by bridgetfenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Elisabeth Sexton
Jul 23, 2020 -

RBM of Alpharetta responded

Thank you very much bridgetfenn! We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that our team could provide you with a professional and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

July 20, 2020

Fast and easy Rich Alder was great. I knew the exact car I was looking for and he made the process very easy. I appreciate him working with me on scheduling a tes More

by John T
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Alder
Jul 20, 2020 -

RBM of Alpharetta responded

Thank you so much for your business! We hope that Rich and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

July 18, 2020

Fantastic Transaction Purchased a CPO vehicle. Every step of the process was informative and efficient. We plan on purchasing all our next vehicles from Vadim, thank you! More

by gabriel.iskhakov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

RBM of Alpharetta responded

Thank you, gabriel.iskhakov, for the wonderful review! We are pleased to hear that Vadim took excellent care of you during your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

July 18, 2020

Appreciated excellent services by Rich and RBM Alpharetta Mercedes. In the midst of the pandemic, everyone was masked, gloved and fully social distanced with adequate visible supplies available. Rich was ve More

by Laura Cross
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, Rich Alder
July 17, 2020

I bought my car from them and I also service it there. Great experience every time! My husband just started taking his and he had the same experience as I! More

by florina1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Steve Byrd
Jul 17, 2020 -

RBM of Alpharetta responded

Hello florina1984! We are so grateful for the kind review, and we thank you for your business. Your complete satisfaction is our top priority, so we hope that our dealership can continue to delight you and your husband in the future. Thank you for taking the time to share your experiences with us! Happy driving, RBM of Alpharetta

July 17, 2020

Awesome and seamless purchase of my new 2020 Mercedes! I purchased my new Mercedes from RBM of Alpharetta. It was a seamless and pleasant experience. Rich Alder was my salesman and he was very knowledgeabl More

by Cptaylor1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Jul 17, 2020 -

RBM of Alpharetta responded

Thank you very much Cptaylor1! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Rich took excellent care of you during your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

July 17, 2020

Another hospitable and courteous experience from this dealer I purchased my first Mercedes from Andy Sayers almost three years ago and I upgraded last week and got the same pleasant experience! Awesome! I will b More

by ga16.mc68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Ramona Razavi
Jul 17, 2020 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope that Andy and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

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