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RBM of Alpharetta

Alpharetta, GA

5.0
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,806 reviews

June 16, 2020

Dan Berry was very easy to deal with he made our experience a first class one. Was also very helpful and knowledgeable about the AMG C 43 were very happy with our car and we will definitely be back More

by John and Vanessa C
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

RBM of Alpharetta responded

Thank you very much John and Vanessa C! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Dan took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

June 16, 2020

I purchased my Mercedes GLE from RBM of Alpharetta and Jeff Twiggs was absolutely amazing! He delivered the car to me and took the time to demonstrate the features in the car and even helped pair my cellp More

by Happy Customer!
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

RBM of Alpharetta responded

Thank you so much, Happy Customer! We are so glad to hear that Jeff provide you with a professional, engaging buying process. If there is anything we can do in regards to your new GLE, please, let us know. We'd be more than happy to assist. Happy driving, RBM of Alpharetta

June 15, 2020

Bill and the team at RBM Alpharetta were great work with. Bill kept us updated throughout the build of our new G63, even during the delay in production due to COVID-19. Once the car was ready to ship, he noti More

by vpgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisabeth Sexton
Jun 18, 2020 -

RBM of Alpharetta responded

Thank you, vpgi, for your kind words and for your business! We hope that Bill and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

June 14, 2020

I take sales reviews very seriously as this is the profession I have dedicated my life’s work to. In any sales transaction the first priority is to establish a rapport or level of trust with your clie More

by cw01620
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Berry, David Wang, Melissa Denewellis
Jun 17, 2020 -

RBM of Alpharetta responded

Thank you so much, cw01620! Your feedback and your business mean so much to us! We are ecstatic to hear that David, Melissa and he rest of our team could provide you with excellent experiences. If there is anything we can do in regards to your new GLC, please, let us know. Your complete satisfaction is our #1 priority. We look forward to seeing you again in the future! Happy driving, RBM of Alpharetta

June 14, 2020

Kyle at RBM Alpharetta was professional and easy to work with. He brought our vehicle to our home for a test drive. The in-dealership experiences was quick and efficient as well. Thank you Kyle and RBM Al More

by Jaymark
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

RBM of Alpharetta responded

Thanks you Jaymark! We greatly appreciate you taking the time to share your experiences with us. Your satisfaction is our top priority, and we are so glad to hear that Kyle provided you with an excellent buying experience. Congratulations on your new car! Sincerely, RBM of Alpharetta

June 14, 2020

I had the most amazing experience at RBM of Alpharetta. My family and I went in to only look at a few car options and ended up buying a beautiful Mercedes that day. The car we purchased is a used car but i More

by Sara.mac
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Jun 17, 2020 -

RBM of Alpharetta responded

Hello, Sara.mac! We are thrilled to hear that David provided you with the high quality buying experience you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

June 14, 2020

Superb customer service from John!! This was my first time getting a Benz and he made the sales process quick and easy. I have dealt with many car salesmen, and none of them have been as excellent as Joh More

by JadeK
Recommend Dealer
Yes
Employees Worked With
John Sauer
Jun 17, 2020 -

RBM of Alpharetta responded

Thank you JadeK for the wonderful review! We are pleased to hear that John took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

June 13, 2020

Wonderful sales person, wonderful experience all around. I was treated like royalty and the whole process was quick and very enjoyable. I will buy from them again. More

by hubie_vickers
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Cates
Jun 17, 2020 -

RBM of Alpharetta responded

Thanks hubie_vickers! We are delighted to hear that our team provided you with a fantastic buying experience. Congratulations on your new car, and we look forward to seeing you for service! Happy driving, RBM of Apharetta

June 13, 2020

RBM has been the best dealer experience I have ever had.   I started out bringing them my used ML350 for warranty work and absolutely fell in love with the dealership.  Based on the people I encountered in t More

by Sgarriso30040
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Jun 17, 2020 -

RBM of Alpharetta responded

Thank you Sgarriso30040! We greatly appreciate your kind words, and thank you for taking the time to share your experience with us. Your complete satisfaction is our priority, so we are so glad to hear that Bill and the rest of our team could provide you with a great buying experience! Congratulations on your new car. Happy driving, RBM of Alpharetta

June 13, 2020

John found that the car that I wanted and made the buying process very smooth and efficient. Overall a great experience. When this lease is up I am coming back to John . More

by Mrkgator63
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, John Sauer
Jun 17, 2020 -

RBM of Alpharetta responded

Thank you very much Mrkgator63! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Joohn took excellent care of you during your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

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