Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,771 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,771 reviews
May 10, 2020
Andy Sayers and the team at RBM of Alpharetta are fantastic. Purchasing our new Mercedes was a great experience. Emails, texts and emails were addressed timely adding to making the process stress fre fantastic. Purchasing our new Mercedes was a great experience. Emails, texts and emails were addressed timely adding to making the process stress free. There is a clear dedication to delivering a first class experience. Thank you! More
by Chite2358
May 09, 2020
Made easy Easy efficient process. John was very helpful and knowledgeable about the car. He worked hard to earn my business. Once a deal was agreed to the proce Easy efficient process. John was very helpful and knowledgeable about the car. He worked hard to earn my business. Once a deal was agreed to the process ran very smooth. More
by Super Fly
Employees Worked With
John Sauer
May 06, 2020
Great experience!! Reza was amazing to work with and was always available for any questions I had. The overall interaction was smooth and pressure free. I would definitely use Reza again in the future! always available for any questions I had. The overall interaction was smooth and pressure free. I would definitely use Reza again in the future! More
by Rourkey42
Employees Worked With
May 06, 2020
Vadim Russu Nice dealership, perfect experience with salesman Vadim Russu. Left happy and satisfied by everything. Vadim was very professional and knowledgeable. Nice dealership, perfect experience with salesman Vadim Russu. Left happy and satisfied by everything. Vadim was very professional and knowledgeable. The process of sales went smoothly and fast. More
by mazi
Employees Worked With
May 06, 2020
Great service for several years now I've owned my 2013 C300 for about 4 years. Steve Byrd @ RBM of Alpharetta is my service provider and I would definitely recommend him as a service adv I've owned my 2013 C300 for about 4 years. Steve Byrd @ RBM of Alpharetta is my service provider and I would definitely recommend him as a service advisor. No hard pressure, just the facts about service needed. More
by Steve Wonders
Employees Worked With
Steve Byrd
May 06, 2020
Decades of Excellence I just bought my new 2020 "Retirement" CLS 450 Mercedes from RBM of Alpharetta and could not be more pleased with the entire experience, from order to I just bought my new 2020 "Retirement" CLS 450 Mercedes from RBM of Alpharetta and could not be more pleased with the entire experience, from order to delivery. First let me say the relationship started back around 2001 when I began having all service done on my then new 2001 E Class by RBM of Roswell. My current Sales Executive, Dan Berry, took care of me all those early years in his prior role as a Service Professional at that location. Dan of course is the consummate professional and I followed him to RBM of Alpharetta for the continued MB exceptional service experience. Neither Dan nor the dealership have ever let me down. I hope he didn't mind enduring my almost twenty years before I moved on from being a service only to a sales customer, but of course he always said "whenever you're ready, just let me know..." in the most sincere manner. RBM of Alpharetta will continue to receive my business and I gather from other reviews here, that I am not alone in my opinion of the great job and MBUSA experience they deliver. More
by Bruce
Employees Worked With
May 05, 2020
Purchase of E400 2 door coupe I just purchased my 4th vehicle from RBM of Alpharetta. I travel from Buckhead Atlanta so I can deal with David Wang, who is the salesperson I have be I just purchased my 4th vehicle from RBM of Alpharetta. I travel from Buckhead Atlanta so I can deal with David Wang, who is the salesperson I have been comfortable with for the past 14 years. More
by DCH
Employees Worked With
David Wang, Tom Ahern
May 02, 2020
Andy Sayers and RBM of Alpharetta are the best. They go above and beyond to provide an outstanding car buying experience. Andy is knowledgeable, efficient and a wonderful person with customer service and t above and beyond to provide an outstanding car buying experience. Andy is knowledgeable, efficient and a wonderful person with customer service and the best value for the customer at the heart of each interaction. More
by Nicole
Employees Worked With
Andy Sayers, Tom Ahern
May 01, 2020
I am very happy with the service I receive from Reza. He is a great person to know and do business with. He understands his customer and does everything he can to make the process smooth. is a great person to know and do business with. He understands his customer and does everything he can to make the process smooth. More
by Camillekeg
Employees Worked With
