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RBM of Alpharetta

Alpharetta, GA

5.0
5,770 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,770 reviews

February 26, 2020

Rich was great to work with. Very knowledgeable and helpful! Thanks Rich for a great buying experience! I highly recommend RBM of Alpharetta for your next car purchase! More

by jayoung57
Recommend Dealer
Yes
Employees Worked With
Rich Alder
Feb 27, 2020 -

RBM of Alpharetta responded

Thank you very much jayoung57! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Rich took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

February 26, 2020

Outstanding buying experience, especially our salesman. We were treated with complete professionalism from the moment we were greeted by the receptionist, our sales representative and the finance staff. Ta More

by jack_schiff2
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Alder
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you jack_schiff2! We really appreciate the kind words, and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 26, 2020

Dan Berry was exceptional in my recent purchase of a pre-owned 2017 C-Class Cabriolet. He is a professional who is a credit to his career and your dealership. He demonstrates extensive knowledge, will More

by Justjudy19
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you justjudy19 for the kind words about RBM of Alpharetta. We're delighted to hear that Dan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new C-Class, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

February 25, 2020

My experience was fantastic! We picked out my car from RBM Mercedes of Alpharetta on the internet and I loved it immediatelyWe did the complicated work over the internet. I dealt with Jeff Twiggs who was More

by Sharon Hyde
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you very much Sharon Hyde! We are grateful for the kind words, and we thank you for your business. We're delighted to hear that Jeff took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

February 25, 2020

I had the pleasure of meeting Andy Sayers at RBM of Alpharetta this past Saturday. Andy was exceedingly helpful, well informed and was not in any way pushy, unlike my past experiences with car salesmen More

by y_kristin
Recommend Dealer
Yes
Employees Worked With
Andy Sayers, Tom Ahern
Feb 26, 2020 -

RBM of Alpharetta responded

Hello, y_kristin! We are thrilled to hear that Andy provided you with the high quality experience you deserve. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 25, 2020

Just purchased our first (but not last) Mercedes.. My wife and I had a great experience with RBM of Alpharetta and Dan Berry as our Sales Rep. We ended up buying a used Mercedes. Dan was very knowledge More

by CPA4U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that Dan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us, and we look forward to seeing you again in the future! Sincerely, RBM of Alpharetta

February 25, 2020

Excellent service department. My advisor Steve Byrd does a great job of listening and addressing my concerns. Knowledgeable, thorough and never makes me wait long. Highly recommended this dealership! More

by Jennifer.siefert
Recommend Dealer
Yes
Employees Worked With
Steve Byrd
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you Jennifer.siefert for sharing your thoughts with us! We are very pleased to hear that Steve provided you with an excellent service experience! Your complete satisfaction is our priority, and we look forward to seeing you again. Happy driving, RBM of Alpharetta

February 25, 2020

excellent experience Dan Barry and Jon Hazelwood did a fantastic job of handling the purchase of a 2019 Sprinter van. Even though we were late to the appointment he took t More

by Elvir 1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Hazelwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

RBM of Alpharetta responded

Hello Elvir 1959! Thank you so much for your kind words. We are so glad to hear that Dan and John could provide you with a delightful buying experience. Your 100% satisfaction is our number one goal and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 24, 2020

Kyle Edson was extremely professional, open , honest, and respectful of our time. He spent a morning with us in the rain while covering for another associate that could not be there. Great guy. More

by TerpsRno1
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you TerpsRno1! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Kyle could provide you with a great buying experience. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

February 24, 2020

Got in and Got out with Car Hate waiting and buying cars. Got in and Kyle Edson showed me the two cars I was interested in quickly and put together papers on both. Gave me a More

by bmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you bmartin. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Kyle and Diane provided you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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