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RBM of Alpharetta

Alpharetta, GA

5.0
5,784 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,784 reviews

February 25, 2020

excellent experience Dan Barry and Jon Hazelwood did a fantastic job of handling the purchase of a 2019 Sprinter van. Even though we were late to the appointment he took t More

by Elvir 1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Hazelwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

RBM of Alpharetta responded

Hello Elvir 1959! Thank you so much for your kind words. We are so glad to hear that Dan and John could provide you with a delightful buying experience. Your 100% satisfaction is our number one goal and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 25, 2020

My experience was fantastic! We picked out my car from RBM Mercedes of Alpharetta on the internet and I loved it immediatelyWe did the complicated work over the internet. I dealt with Jeff Twiggs who was More

by Sharon Hyde
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you very much Sharon Hyde! We are grateful for the kind words, and we thank you for your business. We're delighted to hear that Jeff took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

February 24, 2020

Easiest car purchase ever.. I've never liked car dealerships or car salesman but this experience was completely different than previous purchases. Very easy and quick once I mad More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sauer
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you very much Pam! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that John took excellent care of you on your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

February 24, 2020

Everyone at RBM is very professional and easy to work with. This is my second AMG from RBM. I am sure it will not be my last. More

by cwilkie
Recommend Dealer
Yes
Employees Worked With
Donnie Moore, always a pleasure to work with Donnie., John Sauer
Feb 26, 2020 -

RBM of Alpharetta responded

Hello, cwilkie We are thrilled to hear that our team provided you with the high quality service you deserve! Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

February 24, 2020

Just purchased a 2014 Jeep Grand Cherokee from them, my salesman Jeff Twiggs is a first class guy and so is the entire dealership I would highly recommend them. More

by markandserena22
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you markandserens22. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Jeff could provide you with a great buying experience. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Sincerely, RBM of Alpharetta

February 24, 2020

Kyle Edson was extremely professional, open , honest, and respectful of our time. He spent a morning with us in the rain while covering for another associate that could not be there. Great guy. More

by TerpsRno1
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you TerpsRno1! We really appreciate the kind words, and thank you for your business. We're delighted to hear that Kyle could provide you with a great buying experience. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

February 24, 2020

Got in and Got out with Car Hate waiting and buying cars. Got in and Kyle Edson showed me the two cars I was interested in quickly and put together papers on both. Gave me a More

by bmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you bmartin. We really appreciate the kind words, and thank you for your business. We're delighted to hear that Kyle and Diane provided you with a great buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

February 22, 2020

My family just bought a new car and Gwen Moss was the best! Very personable and professional. We are very satisfied! Thank you very much. More

by Suarez
Recommend Dealer
Yes
Employees Worked With
Gwen Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

RBM of Alpharetta responded

Thank you Suarez for the wonderful review. We are pleased to hear that Gwen took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

February 22, 2020

Outstanding vehicle purchase experience with a knowledgeable, skilled sales consultant. John Sauer is clearly at the top of his game in this business. Calm, friendly and understanding, John did More

by esn
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi, John Sauer
Feb 22, 2020 -

RBM of Alpharetta responded

Thank you esn! We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that John could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We look forward to seeing you in the future. Happy driving! Sincerely, RBM of Alpharetta

February 20, 2020

New Car Purchase I recently purchased a Mercedes Benz from RBM and we worked with Vadim Russo. Vadim did a fabulous job working with us to find exactly what I was look More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Evans
Feb 21, 2020 -

RBM of Alpharetta responded

Thank you very much Anna. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Vadim and Diane could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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