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RBM of Alpharetta
Alpharetta, GA
5,808 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,808 reviews
February 26, 2020
Outstanding buying experience, especially our salesman. We were treated with complete professionalism from the moment we were greeted by the receptionist, our sales representative and the finance staff. Ta We were treated with complete professionalism from the moment we were greeted by the receptionist, our sales representative and the finance staff. Taking delivery of the car was an equally great experience. Everyone at RBM made us comfortable, no high pressure sales. If you are looking for a new Mercedes or a lightly used clean car, RBM should be your first and last stop. More
by jack_schiff2
February 25, 2020
My experience was fantastic! We picked out my car from RBM Mercedes of Alpharetta on the internet and I loved it immediatelyWe did the complicated work over the internet. I dealt with Jeff Twiggs who was RBM Mercedes of Alpharetta on the internet and I loved it immediatelyWe did the complicated work over the internet. I dealt with Jeff Twiggs who was the very best. When we arrived on site we were treated like royalty. We were met immediately after walking in.everyone treated us as if we were very special and I know that to them we were. All of the paper work was taken care of efficiently and without interruption. I was shown how to operate the vehicle in every way. It was a thrilling experience for me. More
by Sharon Hyde
February 25, 2020
Just purchased our first (but not last) Mercedes.. My wife and I had a great experience with RBM of Alpharetta and Dan Berry as our Sales Rep. We ended up buying a used Mercedes. Dan was very knowledge My wife and I had a great experience with RBM of Alpharetta and Dan Berry as our Sales Rep. We ended up buying a used Mercedes. Dan was very knowledgeable about the different cars. There was absolutely no pressure and he answered all of our questions. We went on several test rides to make sure we understood the difference between the types of cars we were looking at. We also had a complete review of the car and all of the features prior to riding off the lot. I had very high expectations leading up to our visit and the whole team at RBM of Alpharetta far exceeded those. I will definitely come back to them for my next car. More
by CPA4U
February 25, 2020
Excellent service department. My advisor Steve Byrd does a great job of listening and addressing my concerns. Knowledgeable, thorough and never makes me wait long. Highly recommended this dealership! a great job of listening and addressing my concerns. Knowledgeable, thorough and never makes me wait long. Highly recommended this dealership! More
by Jennifer.siefert
Employees Worked With
Steve Byrd
February 25, 2020
I had the pleasure of meeting Andy Sayers at RBM of Alpharetta this past Saturday. Andy was exceedingly helpful, well informed and was not in any way pushy, unlike my past experiences with car salesmen Alpharetta this past Saturday. Andy was exceedingly helpful, well informed and was not in any way pushy, unlike my past experiences with car salesmen. The process of purchasing my new vehicle went off seamlessly, which in large part was due to Andy's efforts. I would highly recommend using Andy's services and RBM of Alpharetta as a whole. More
by y_kristin
Employees Worked With
Andy Sayers, Tom Ahern
February 25, 2020
excellent experience Dan Barry and Jon Hazelwood did a fantastic job of handling the purchase of a 2019 Sprinter van. Even though we were late to the appointment he took t Dan Barry and Jon Hazelwood did a fantastic job of handling the purchase of a 2019 Sprinter van. Even though we were late to the appointment he took the time to get what we needed to finalize the deal. Very communicative and courteous. They delivered on what they promised. Highly recommended. More
by Elvir 1959
February 24, 2020
Got in and Got out with Car Hate waiting and buying cars. Got in and Kyle Edson showed me the two cars I was interested in quickly and put together papers on both. Gave me a Hate waiting and buying cars. Got in and Kyle Edson showed me the two cars I was interested in quickly and put together papers on both. Gave me a fair trade on my C350 and pushed it thru finance in record time. Tutorial on the new E300 with Diane Evans and I was out of these...... Really appreciate it Kyle! Not bad for juggling 3 customers at a time.... More
by bmartin
February 24, 2020
Kyle Edson was extremely professional, open , honest, and respectful of our time. He spent a morning with us in the rain while covering for another associate that could not be there. Great guy. respectful of our time. He spent a morning with us in the rain while covering for another associate that could not be there. Great guy. More
by TerpsRno1
Employees Worked With
February 24, 2020
Everyone at RBM is very professional and easy to work with. This is my second AMG from RBM. I am sure it will not be my last. with. This is my second AMG from RBM. I am sure it will not be my last. More
by cwilkie
Employees Worked With
Donnie Moore, always a pleasure to work with Donnie., John Sauer
February 24, 2020
Just purchased a 2014 Jeep Grand Cherokee from them, my salesman Jeff Twiggs is a first class guy and so is the entire dealership I would highly recommend them. salesman Jeff Twiggs is a first class guy and so is the entire dealership I would highly recommend them. More
by markandserena22
Employees Worked With
