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RBM of Alpharetta

Alpharetta, GA

5.0
5,301 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,302 reviews

March 11, 2019

A Dealer Representative That Will Go That Extra Mile For You If your looking for an Incredible Experience in buying a new or used car then you have no other choice than to work with Kagan Scott at RBM of Alphare More

by scotty3154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Kagan Scott
Mar 12, 2019 -

RBM of Alpharetta responded

Thank you very much scotty3154. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Kagan could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 09, 2019

Go see David Wang If you are looking for a hassle free, no games environment, this is it. We have purchased 5 cars from David and each time he has exceeded our expectat More

by Jr4115
Recommend Dealer
Yes
Employees Worked With
David Wang, Tom Ahern
Mar 09, 2019 -

RBM of Alpharetta responded

Thank you, Jr 4115, for the kind words about RBM of Alpharetta. We're delighted to hear David took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 09, 2019

Excellent Service Walked in thinking about buying a car, walked out with a car. K ole was easy to work with, completely professional and knows his stuff. I would highl More

by Lisa S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon the financial person was awesome also, I was busy on my phone which I'm sure was rude but duty calls and she was very patient. Dianne front office was very friendly as well.
Mar 12, 2019 -

RBM of Alpharetta responded

Thank you very much Lisa S! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Kyle and Sharon took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

March 08, 2019

Mercedes-Benz GLE Got my first vehicle here, really good conditions! Everything were smooth and nice. Great experience, nice dealer, good deal! I’ll recommend this deal More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Banda
Mar 12, 2019 -

RBM of Alpharetta responded

Hello, Jerry! We are thrilled to hear Pam provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 07, 2019

2010 Lexus ES350 Car was in excellent shape as I was told on phone. Very enjoyable experience throughout. Sales and finance was great and got us on the quick. More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Michael Pietrzak
Mar 07, 2019 -

RBM of Alpharetta responded

Hello, Randy! We are thrilled to hear Michael and Tom provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

March 06, 2019

Over the top excellent customer experience I always call to make an appointment for service on my 2016 GLE-350, Don rarely answers the phone becuase he is with a customer, but the call goes to More

by Ernie-Lansford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ratajski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Mar 07, 2019 -

RBM of Alpharetta responded

Thank you, Erinie-Lansford, for the kind words about RBM of Alpharetta. We're delighted to hear Don takes such excellent care of you, and makes you feel welcome at every visit. If there is anything we can do with regards to your 2016 GLE-350, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 05, 2019

Excellent vehicles and excellent service! Excellent service by the entire staff especially Mr Vadim Russu! He made my car buying experience painless and simple. He answered every question I ha More

by Jenkinsjamall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Mar 13, 2019 -

RBM of Alpharetta responded

Thank you very much Jenkinsjamall. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Vadim and Diane could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 05, 2019

3rd Purchase I recently made my 3rd purchase at this dealership. Each experience has been so easy. David is a pleasure to work with. He makes the process seamless More

by PJHolloway4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wang, Sharon Thompson
Mar 13, 2019 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope David and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

March 05, 2019

The best dealership and best sales person Bill Favini Thank you Bill For search a positive experience when I recently purchased my CPO car. You made my experience stress less positive and awesome. This i More

by DAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana tutored me on my new functions. She was awesome and patient . Totally loved her. , Terri Reese
Mar 07, 2019 -

RBM of Alpharetta responded

Thank you, Day. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Favini could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 04, 2019

Great Expereince We recently purchased a certified pre-owned car from RBM Alpharetta. Kyle E. guided us through the process, answered all of our questions and help ma More

by David P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

RBM of Alpharetta responded

Thank you, David P.. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kyle could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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