Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,806 reviews
April 25, 2019
Grat job by the team and they got me in and out really fast Bill did a great job and got me in and out in short time with a great price. Diane help explain the tech and was great to work with Bill did a great job and got me in and out in short time with a great price. Diane help explain the tech and was great to work with More
by Mick116
April 25, 2019
Excellent - Ramona was fantastic - The sales team - management team and service team are excellent - I buy Mercedes and have Mercedes service my vehicles - Ramona is excellent - Neil wa The sales team - management team and service team are excellent - I buy Mercedes and have Mercedes service my vehicles - Ramona is excellent - Neil was great and easy to work with and Don Ratajski in service takes care of my cars like there his own and Sharon in finance is super and really explains the warranties thoroughly - all in all great experience and will continue to deal with RBM - Alpharetta More
by Roberts Benz
April 25, 2019
People aren't helpful This place is nice and all, but the people in here aren't helpful and take advantage of you. I would never recommend this place the staff is just horr This place is nice and all, but the people in here aren't helpful and take advantage of you. I would never recommend this place the staff is just horrible. More
by naina2
Employees Worked With
Terri Reese
April 25, 2019
New 2017 Sprinter Thanks to Sheaffer, I am now ready to keep my business ready and reliable. The buying experience was Excellent and the staff at RBM were very friendly Thanks to Sheaffer, I am now ready to keep my business ready and reliable. The buying experience was Excellent and the staff at RBM were very friendly. Thanks RBM for the best buying experience I have ever had. Sheaffer you’re the BEST!!! More
by Clinton424
Employees Worked With
April 24, 2019
Dan Berry of RBM is outstanding! I have been dealing with RBM for years and they never disappoint! With out a doubt they are the best dealership I have ever dealt with and the whole t I have been dealing with RBM for years and they never disappoint! With out a doubt they are the best dealership I have ever dealt with and the whole team is outstanding! I have purchased and leased cars from Dan Berry for years and without a doubt he is not only the best car professional I've ever met but he is a genuine great person....whatever he tells you you can 'take it to the bank'. I highly recommend Dan and will continue to look forward to doing business with him. More
by mspecks
April 24, 2019
Awesome experience Walking into the dealership was a warm and inviting feeling the staff was very inviting and not to mention we had a very knowledgeable and caring sale Walking into the dealership was a warm and inviting feeling the staff was very inviting and not to mention we had a very knowledgeable and caring salesman by the name of Ramona Razavi who took care of my wife and I. Thanks for making our first experience a lasting one More
by Shay843
Employees Worked With
Ramona Razavi
April 23, 2019
Superb sales Dan provided a great experience awhile purchasing my car. The car was clean and the concierge person went through all the features. RBM what a great f Dan provided a great experience awhile purchasing my car. The car was clean and the concierge person went through all the features. RBM what a great family team you have assembled. More
by Graham07
April 20, 2019
Excellent Service It was a pleasant experience purchasing our pre-owned vehicle at RBM of Alpharetta. Our consultant, Michael, was helpful and not pushy. I would recomm It was a pleasant experience purchasing our pre-owned vehicle at RBM of Alpharetta. Our consultant, Michael, was helpful and not pushy. I would recommend purchasing at this dealership. Thank you Michael and RBM. More
by Pamelot
Employees Worked With
Michael Pietrzak
April 20, 2019
Steve at RBM of Alpharetta never disappoints! My appointment was for 10:00 with Steve Byrd. I was in a loaner car and on my way home in 15 minutes! Steve updated me, via text, later in the day to My appointment was for 10:00 with Steve Byrd. I was in a loaner car and on my way home in 15 minutes! Steve updated me, via text, later in the day to let me know that my car would be ready the next morning. Early the next morning he texted again to let me know when my car would be ready and that I could pick it up at my convenience. It was sparkling clean when I got there, and once again, I was on my way back home in record time. I have dealt with Steve since I bought my car 4 years ago, and I have always received excellent service. We are moving to another city in May, and I will certainly miss RBM of Alpharetta. I am glad that I was able to use them one last time. It will be interesting to see how the service department at the dealership in our new home compares. Steve Byrd and the staff at RBM of Alpharetta have certainly set the bar high! More
by HollyBH
Employees Worked With
I think the young man curbside was Tuggy?!? So polite., Steve Byrd
April 20, 2019
Super easy and fair transaction. Bill Favini is GOOD PEOPLE. The RBM team had me in and out with a great deal on a great vehicle in about an hour. They were extremely flexible and helpful, and above all fair a The RBM team had me in and out with a great deal on a great vehicle in about an hour. They were extremely flexible and helpful, and above all fair and not pushy. Bill Favini has been doing this a while and he’s a no BS straight shooter. No tricks, no games, and lots of transparency. Thanks Bill and RBM More
by RC
