Back

RBM of Alpharetta

Alpharetta, GA

5.0
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Contact Dealership

345 McFarland Parkway

Alpharetta, GA

30004

Directions

By Type

Showing 5,806 reviews

March 20, 2019

2nd purchase I made a recent second purchase with Kyle at RBM Alpharetta. Just as the first experience I had the second was nothing less. The no pressure sales and More

by Lizzy78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta, Lizzy78. We're delighted to hear Kyle takes excellent care of you, and makes you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 20, 2019

EXCELLENT SERVICE! I am extremely impressed with RMB of Alpharetta including the friendliness of all the employees and their expertise of the Mercedes automotive industr More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Steve Byrd, Terri Reese
Mar 21, 2019 -

RBM of Alpharetta responded

Thank you very much, Cindy! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear Terri Reese took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

March 20, 2019

Jeff Twiggs Is Your Guy @ RBM of Alpharetta I just wanted to take a minute to share my recent experience at RBM of Alpharetta. As noted above, I gave it a 5 star experience! From entry, I was gr More

by Jessica W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Mar 21, 2019 -

RBM of Alpharetta responded

Thank you, Jessica W. We really appreciate the kind words and thank you for your business. We're delighted to hear Jeff Twiggs could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 20, 2019

Outstanding Service John and Trudy Third Purchase Recently, we made our third purchase with Andy Sayers at RBM of Alpharetta. Just as the first two experiences I More

by Gray4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Sayers, Elisabeth Sexton
Mar 21, 2019 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta, Gray4 (John and Trudy). We're delighted to hear Andy Sayers took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 20, 2019

Kyle Edson is the BEST! We purchased our third Mercedes in the past two years and each time Kyle made the transactions for each car pleasant and easy. We highly recommend Kyl More

by waterbaby1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Diane Evans, Elisabeth Sexton
Mar 21, 2019 -

RBM of Alpharetta responded

Thank you for the kind words about RBM of Alpharetta, waterbaby1215! We're delighted to hear Kyle Edson took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

March 19, 2019

Buyer Beware! I bought a preowned SUV here. Within the first week it was back for an issue with a thermostat, Now less than two months after the purchase, it needs More

by shanemartin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Pamela Banda, Steve Byrd
Mar 21, 2019 -

RBM of Alpharetta responded

Shane - The 2010 GL450 you purchased passed our safety inspection and was sold 'AS IS' as stated on the window sticker. Although there were no signs of any malfunctions, our finance manager recommended purchasing a third party warranty due to the age of the vehicle. Had you not declined this option, your current situation might be different. But as a goodwill gesture, we agreed to cover the cost of the thermostat given it failed within a week of purchase. Any other issues going forward are considered the customer's responsibility. For this reason, the 2010 GL450 was priced at 20% of it's original value taking into consideration the foreseeable maintenance of a 9 year old vehicle. Unfortunately there is no way to predict when repairs will be needed, as is proof of the latest issue which occurred without warning.

March 18, 2019

New E53 AMG I recently leased a 2019 AMG E53 from RBM of Alpharetta. Bill Favini and his staff were extremely professional and were a pleasure to work with. Mr. More

by JoeBrownMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Elisabeth Sexton
Mar 21, 2019 -

RBM of Alpharetta responded

Thank you, JoeBrownMD. We really appreciate the kind words and thank you for your business. We're delighted to hear Bill Favini could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 17, 2019

Thank you! Kyle was a great help in finding the perfect car. The whole staff of RBM Alpharetta has superb service and everyone is extremely friendly and helpful. More

by Hunter123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Mar 21, 2019 -

RBM of Alpharetta responded

Thank you, Hunter123. We really appreciate the kind words and thank you for your business. We're delighted to hear Kyle, Sharon, and the rest of RBM Alpharetta can provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 16, 2019

2017 G Wagon I'd like to thank Vadim Russu and the team at RBM of Alpharetta in making our recent purchase of a 2017 AMG 63 G Wagon a great buying experiences for More

by Thewolfsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson
Mar 16, 2019 -

RBM of Alpharetta responded

Thank you very much Thewolfsk. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear Vadim and Sharon could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

March 16, 2019

Great Dealership This is my second Mercedes I have purchased from Bill Favini of RBM. Bill is at the top of his class! Great car, great dealership. More

by dandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern, Elisabeth Sexton
Mar 16, 2019 -

RBM of Alpharetta responded

Thank you for your continued loyalty and business! We hope Bill and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

...
325
...