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RBM of Alpharetta
Alpharetta, GA
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,806 reviews
February 04, 2019
Excellent Service From Pamela Banda I Enjoyed my Car Buying Experience Was Not Stressing My Appointment was on Time and The Dealing did not take Long , The Red Carpet Delivery Experienc I Enjoyed my Car Buying Experience Was Not Stressing My Appointment was on Time and The Dealing did not take Long , The Red Carpet Delivery Experience was Awesome Great Job to Entire Team.. More
by MBZKHNH
Employees Worked With
Pamela Banda
February 03, 2019
Surprise, surprise, surprise! Been looking for a Genesis for about a month. It never dawned on me to check out a Mercedes Benz dealer for this model. I spotted an ad from RBM of Al Been looking for a Genesis for about a month. It never dawned on me to check out a Mercedes Benz dealer for this model. I spotted an ad from RBM of Alpharetta and thought I'd stop and have a look. I spoke with sales rep. Andy Sayers, and he gave me details on the car. I was not pressured in the least to make a purchase but I did buy the car and drove it home the same day. I will recommend Andy and RBM anytime buying cars is mentioned. I say thank you Andy Sayers! More
by Surprise
February 03, 2019
RBM Alpharetta always deliver to meet Expectations Made a call, answered by Kagan Scott, who quickly resolved my request expeditiously. He is certainly a 5-Star rated representative for your Organizati Made a call, answered by Kagan Scott, who quickly resolved my request expeditiously. He is certainly a 5-Star rated representative for your Organization. I have no hesitation working with him on a future intended trabsaction. More
by LAS-T
Employees Worked With
Kagan Scott
February 01, 2019
Vadim Russu Was great salesman. Vadim Russu Was great sales man. Everyone was professional, caring and knowledgeable. Appreciated the attention to detail from taking photos of us wit Vadim Russu Was great sales man. Everyone was professional, caring and knowledgeable. Appreciated the attention to detail from taking photos of us with our new car and even putting a big red bow on it! More
by Jeanette
Employees Worked With
February 01, 2019
Excellent We where looking for a used Mercedes, RBM had a large selection of used models. Vadim Russu, was very helpful with his knowledge of the different mode We where looking for a used Mercedes, RBM had a large selection of used models. Vadim Russu, was very helpful with his knowledge of the different models. We couldn’t be happier with our decision. Thank you, Dan More
by Diesel004
February 01, 2019
Looking for a new suv Dealership very comfortable and a pleasure to visit. I have been in the process of picking out a new car. Dan Berry is assisting me. It has been a co Dealership very comfortable and a pleasure to visit. I have been in the process of picking out a new car. Dan Berry is assisting me. It has been a couple of months that I have been working with him. He is certainly well versed in the product and has helped me come to a decision of what model I want. Now I am waiting for the model to come into the dealership. Working with Dan has been a positive experience and he has not been high pressure and I appreciate that since I am in sales as well. I hope to have a successful transaction with Dan as he has been patient and guided me through the process More
by Wellsrr
Employees Worked With
February 01, 2019
Seamless transition to a safer world via a Mercedes SUV Bill Favini of RBM Alpharetta...This is whom you want to work with where to buy your next MB. Kindness fused with Professionalism. Never more pleasan Bill Favini of RBM Alpharetta...This is whom you want to work with where to buy your next MB. Kindness fused with Professionalism. Never more pleasant transaction in buying a vehicle. More
by Steve Skinner
February 01, 2019
Excellent service Worked with Ramona on the purchase of a pre owned Car ,she was professional, knowledgeable and didnt waste my time!!! My kind of deal. Walked out a h Worked with Ramona on the purchase of a pre owned Car ,she was professional, knowledgeable and didnt waste my time!!! My kind of deal. Walked out a happy camper. Oh yes and Mary at the front desk was soooooo welcoming Thx team More
by Blkbeauty
January 31, 2019
Great Service, no pressure sales Highly recommend the dealership in general, and Mr. Andy Sayers in particular. He made the whole process smooth, simple and provided great customer s Highly recommend the dealership in general, and Mr. Andy Sayers in particular. He made the whole process smooth, simple and provided great customer service from the first contact! More
by Carlos
January 31, 2019
Outstanding customer service from start to finish! I happily rate RBM of Alpharetta a 5-star as all facets of the dealership from reception to sales to finance and post sale customer experience were ou I happily rate RBM of Alpharetta a 5-star as all facets of the dealership from reception to sales to finance and post sale customer experience were outstanding. More
by RBMRepeatCustomer
