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RBM of Alpharetta

Alpharetta, GA

5.0
5,779 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,779 reviews

January 19, 2019

Best car buying experience! I am very impressed by the professionalism of the dealership and David Wang. David went above and beyond to ensure that I have the best car buying ex More

by Rthomas25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth, David Wang, Sharon Thompson
Jan 21, 2019 -

RBM of Alpharetta responded

Thank you, Rthomas25 for the wonderful review. We are pleased to hear that David took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

January 19, 2019

Wonderful experience into the world fo Mercedes This was our first Mercedes-Benz purchase and Ramona did a fantastic job of welcoming us to the family with the best 5-star experience. She is friendl More

by Malesh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Jan 21, 2019 -

RBM of Alpharetta responded

Thank you, Malesh. We really appreciate the kind words and thank you for your business. We're delighted to hear that Ramona could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 18, 2019

Excellent dealership & Sales personnel Bought a used Nissan Murrano from the dealership, the experience has been excellent. Ramona Razavi, helped me ge through the sale seamlessly, she has More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramona Razavi
Jan 21, 2019 -

RBM of Alpharetta responded

Hello, Jay! We are thrilled to hear that Ramona provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 18, 2019

Kyle at RBM of Alpharetta Kyle Edson is very dedicated to all of customer knowledge, options review, pricing sensitivity, facilitating the purchase success process, and follow More

by Duck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrei Bucatari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

RBM of Alpharetta responded

RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kyle took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

January 16, 2019

Great sales experience with consultant at RBM Alpharetta I recently visited RBM Alpharetta to investigate the possibility of trading my 2017 Mercedes C300 for a 2018 C300 advertising on the dealership's web More

by Benz trader
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Jan 21, 2019 -

RBM of Alpharetta responded

Thank you, Benz trader for the kind words about RBM of Alpharetta. We're delighted to hear that Kagan took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

January 15, 2019

A Red Carpet Experience From the moment I walked in to RBM I felt welcomed! I was greeted by Kagan who was wonderful, My experience was five star. All the staff that was invo More

by Millie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott, Diane Evans
Jan 21, 2019 -

RBM of Alpharetta responded

Thank you, Millie. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kagan and the team could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 14, 2019

Seemless. Very helpful in all areas We looked at a used E400 first. It was very nice. Per Michaels advice we went with a new AMG C300. We went with a lease as well. Very happy with the c More

by Bchinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak
Jan 15, 2019 -

RBM of Alpharetta responded

We really appreciate the kind words and thank you for your business. We're delighted to hear that Michael at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 14, 2019

Fantastic experience Jeff Twiggs is awesome to work with. He replied to an internet inquiry from me, kept my information and contacted me when he had a vehicle I was looki More

by Hwaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Twiggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2019 -

RBM of Alpharetta responded

Thank you very much, Hwaller. We are grateful for the kind words and we thank you for your business. RBM of Alpharetta is delighted to hear that Jeff could provide you with a professional, and engaging buying experience. Your complete satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

January 13, 2019

Another Great Experience I had another great experience at RBM Alpharetta. I stopped in to look at a 2017 E400 cabriolet and David and Vadim took really good care of me. Nee More

by jsbs123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wang
Jan 15, 2019 -

RBM of Alpharetta responded

Hello, jsbs123! We are thrilled to hear that David and Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

January 12, 2019

Great experience! We were fortunate enough to find an almost new Mercedes-Benz GLE 350 at RBM of Alpharetta and were more than fortunate to have Terri Reese guide us th More

by Jim Lang
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Reese
Jan 15, 2019 -

RBM of Alpharetta responded

Thank you, Jim Lang. We really appreciate the kind words and thank you for your business. We're delighted to hear that Terri could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

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