Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
RBM of Alpharetta
Alpharetta, GA
5,806 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary?
A dealer that believes the road you take to get your car is as important
as the vehicle itself.
That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just
about making the driving experience exhilarating. It’s about making the
buying experience enjoyable.
Because any high-end dealership can offer sensational handling.
State-of-the-art components. Look-at-me styling. And pure luxury
encased in glossy sheet metal.
But we know it’s more than that. It’s elevating every customer to a
“we’re really, truly glad you’re our customer” customer.
It’s turning a handshake into a “how are the kids?” And answering
any questions, no matter how basic or how many. It’s never pressuring
for the sale, and always being respectful of someone’s time. It’s being
willing to find the exact right car for the exact right person. And offering
personalized service before they buy, with outstanding vehicle service
long after they do.
It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,806 reviews
January 23, 2019
Very good service and no pressure I enjoyed my purchase experience. Thank you Reza, Pam and Tom. Overall very good and no pressure environment. Great customer service and very comforta I enjoyed my purchase experience. Thank you Reza, Pam and Tom. Overall very good and no pressure environment. Great customer service and very comfortable and inviting dealership. Warm regards, s More
by Daniel
January 22, 2019
Awesome Car Buying Experience I was attended to the moment I walked in the dealership. Everyone I came in contact with was helpful and professional, especially Bill Favini my consu I was attended to the moment I walked in the dealership. Everyone I came in contact with was helpful and professional, especially Bill Favini my consultant. More
by Benzer 2016
January 22, 2019
Time to buy a car Vadim was awesome- Vadim, thank you for your patience and care! You continue to be responsive after the sale! So important! Great attitude! Dorene Ame Vadim was awesome- Vadim, thank you for your patience and care! You continue to be responsive after the sale! So important! Great attitude! Dorene Amerson More
by 59dlmartin
January 21, 2019
Great car buying experience Kyle and the RBM team were great to work with. Kyle went the extra mile to find and deliver the right car for me. The process was straight-forward, Kyle and the RBM team were great to work with. Kyle went the extra mile to find and deliver the right car for me. The process was straight-forward, un-intimidating and gimmick-free. He found the car, answered all my questions, and was very direct during the negotiation process. I'd buy from Kyle again in an instant. It was a treat doing business with him! More
by BPinAtl
Employees Worked With
January 21, 2019
Best Buying Experience We were interested in a used CLK 350. I called RBM of Alpharetta and spoke to Andy Sayers. From our first conversations to taking our pictures with We were interested in a used CLK 350. I called RBM of Alpharetta and spoke to Andy Sayers. From our first conversations to taking our pictures with our new car on the red carpet, Andy was a true professional and very helpful. He made the process seamless and fun. We would highly recommend RBM of Alpharetta. Especially Andy Sayers who was outstanding!!! More
by The Champagnes
Employees Worked With
Andy Sayers, Sharon Thompson
January 20, 2019
Best car buying experience I dread the car buying experience but RBM of Alpharetta made it a pleasure. Bought a GLA250 from Bill Favini who made the process effortless. No sales I dread the car buying experience but RBM of Alpharetta made it a pleasure. Bought a GLA250 from Bill Favini who made the process effortless. No sales pressure from the moment we walked in. I recommend this dealership to anyone looking for their next car. More
by Denise
January 20, 2019
Great Experience Just bought a 2019 Mercedes-Benz E 300 Sedan from Vadim Russu.. He made the price process very stress free as it was a fast and easy process. Highly r Just bought a 2019 Mercedes-Benz E 300 Sedan from Vadim Russu.. He made the price process very stress free as it was a fast and easy process. Highly recommend him and this location. More
by andy
Employees Worked With
January 19, 2019
Wonderful experience into the world fo Mercedes This was our first Mercedes-Benz purchase and Ramona did a fantastic job of welcoming us to the family with the best 5-star experience. She is friendl This was our first Mercedes-Benz purchase and Ramona did a fantastic job of welcoming us to the family with the best 5-star experience. She is friendly, knowledgeable, and provided us with all the details and made our journey into the world of Mercedes an awesome experience. More
by Malesh
Employees Worked With
Ramona Razavi
January 19, 2019
Best car buying experience! I am very impressed by the professionalism of the dealership and David Wang. David went above and beyond to ensure that I have the best car buying ex I am very impressed by the professionalism of the dealership and David Wang. David went above and beyond to ensure that I have the best car buying experience. More
by Rthomas25
Employees Worked With
Elizabeth, David Wang, Sharon Thompson
January 18, 2019
Kyle at RBM of Alpharetta Kyle Edson is very dedicated to all of customer knowledge, options review, pricing sensitivity, facilitating the purchase success process, and follow Kyle Edson is very dedicated to all of customer knowledge, options review, pricing sensitivity, facilitating the purchase success process, and follow up. He is supported by an excellent, customer centric there. This was our second purchase via Kyle. I know Andre in Service will continue to be very supportive. More
by Duck
