RBM of Alpharetta

Great car buying experience from start to finish We first met our salesperson Pamela Banda through an internet inquiry. She was prompt in her response and arranged an appointment. She was personabl We first met our salesperson Pamela Banda through an internet inquiry. She was prompt in her response and arranged an appointment. She was personable, knowledgeable, and had the keys to the three cars we were interested ready when we walked into the door. Lisa Brennan the finance director smoothed the way for us. It means a lot to us to have a certified used car with plenty of warranty, and we couldn't be happier with our overall experience. More

First Class Dealership Every time I take my Car in for service each & every person along the way from pulling up to the service center to talking with my service advisor to Every time I take my Car in for service each & every person along the way from pulling up to the service center to talking with my service advisor to buying a new car from Dan Berry is first class! They all know the answers to all my questions and needs. Dan is the most relaxed and helpful salesman. Never any pressure and goes out of his way to be helpful along my journey from leasing to buying a new car. I can relate to Dan as he is most informative about this whole process. He has been there a long time and knows his job well! Thank you Dan, all you support and help with our car. Cindy & Jack Hogan More

Terri was Great I bought my 2nd E-Class from the RBM of Alpharetta 2 weeks ago. Terri was instrumental in my picking the new ride and it’s options. She was very respo I bought my 2nd E-Class from the RBM of Alpharetta 2 weeks ago. Terri was instrumental in my picking the new ride and it’s options. She was very responsive throughout the process. I will definitely recommend her and the dealership. This is the second time I bought a car from this dealership. More

Excellent customer service My sales person was very professional and delivered an excellent customer service. He followed up the next day to inquire if I needed any post sal My sales person was very professional and delivered an excellent customer service. He followed up the next day to inquire if I needed any post sales help and to know if everything was fine with my purchase. More

First Class Service and Feeling Special I love being in the RBM of Alpharetta Family of MB. I just had another wonderful leasing experience (my 4th lease w/ Andy Sayers). Although I don't I love being in the RBM of Alpharetta Family of MB. I just had another wonderful leasing experience (my 4th lease w/ Andy Sayers). Although I don't lease the higher end of MB, I am treated like a Queen on the Red Carpet as if I just purchased the top of the line MB. The entire leasing process and selection of vehicle is so smooth with Andy...his attention to detail is incredible and appreciated. Then Sharon makes the back office financing end very easy and actually "enjoyable". The entire experience at RBM - in all departments - is always wonderful and leaves me smiling and feeling safe/secure. I will ALWAYS be an RBM of Alpharetta fan. -Darla Eden More

Great sales associate My experience with my sales associate Kagan Scott is absolutely exceptional! This is my second purchase in 2018 and both times I have appreciated his My experience with my sales associate Kagan Scott is absolutely exceptional! This is my second purchase in 2018 and both times I have appreciated his level of honesty and integrity. He made me a priority and got the job done. I will continue to give HIM my business because HE provides the service experience that I desire and enjoy. He is attentive, thorough, knowledgeable and diligent. He just doesn’t sale cars, he build relationships; someone you can trust. However, the overall feeling as a customer walking into the dealership is COLD AND UNWELCOMING. The front desk is not inviting and all the sales people stand around looking as if they want to be home or with an expression of don’t bother me. I ONLY returned to that location because of Kagan Scott. Anyone else will not get my business, and if Kagan Scott leaves the dealership, I will definitely take my business to another location. More

Wonderful experience!! Pam was assisting us from the beginning when we inquired about a vehicle online. She was able to get answers to all of our questions and made this pu Pam was assisting us from the beginning when we inquired about a vehicle online. She was able to get answers to all of our questions and made this purchase the most relaxing car-buying experience we have ever had. She is very knowledgeable and in no way pushy or overbearing. I would send anyone looking for a Mercedes Benz to see Pam at RBM of Alpharetta! More

Great Experience! Purchased our new SUV from RBM of Alpharetta, and had an amazing experience; especially working with Andy Sayers. The whole process was easy and great Purchased our new SUV from RBM of Alpharetta, and had an amazing experience; especially working with Andy Sayers. The whole process was easy and great! More

Used car Great experience great sales person time spent during the sales process was complete and personally put together to complete the transaction sales per Great experience great sales person time spent during the sales process was complete and personally put together to complete the transaction sales person's product knowledge was best in class More

Vehicle Purchase I was incredibly impressed from the moment I approached the receptionist. Not only was Mary Brown nice and friendly but I was incredibly impressed t I was incredibly impressed from the moment I approached the receptionist. Not only was Mary Brown nice and friendly but I was incredibly impressed that she remembered my name on my second visit. Now, on with the subject, "vehicle purchase." Kagan Scott to me is a super salesman. I mean he's the kind of person who listens and articulates himself in a way that made me relax and I felt very comfortable. He was not pushy and never ever tried to control the conversation. He's definitely the type of person I would recommend to any of my family and friends. So, RBM Of Alpharetta, hire more people like Kagan Scott! More