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RBM of Alpharetta

Alpharetta, GA

5.0
5,778 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,778 reviews

December 15, 2018

Only place I'd buy a car RBM of Alpharetta is exceptional! I have purchased 2 cars from RBM thus far and it was an enjoyable experience both times. I got my first car fro More

by GGB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Denton
Dec 18, 2018 -

RBM of Alpharetta responded

Thank you for your loyalty and business! We hope that Dan, Carl and the rest of our dealership can continue to delight you. We appreciate you taking the time to share your experiences with us! Sincerely, RBM of Alpharetta

December 15, 2018

Great experience at RBM Appreciated working with Dan Berry...pleasant, very knowledgeable about the model and never missed a beat on phone, email correspondence. Loved the re More

by Joseloeraamgc43
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Diane Evans
Dec 18, 2018 -

RBM of Alpharetta responded

Thank you, Joseloeraamgc43. We really appreciate the kind words and thank you for your business. We're delighted to hear that Dan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 14, 2018

Just a great experience! Pam contacted me concerning a vehicle that was in transit to them. She was professional and informative. Since Pam was out of town when I purchased t More

by whitey
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pamela Banda, Tom Ahern, Michael Pietrzak
Dec 15, 2018 -

RBM of Alpharetta responded

Thank you, whitey for the kind words about RBM of Alpharetta. We're delighted to hear that Pam took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

December 13, 2018

Kagan is extremely professional. Kagan was patient, professional, kind, respectful, and he knew all the small details we needed to know in order to buy the car. He has a Nobel custom More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagan Scott
Dec 15, 2018 -

RBM of Alpharetta responded

Thank you, James. We really appreciate the kind words and thank you for your business. We're delighted to hear that Kagan could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 13, 2018

Most personal and professional sales experience. I could not be more impressed with the personal and professional approach from Vadim as my wife purchased her first Mercedes! A truly unforgettable ex More

by Rainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Russu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

RBM of Alpharetta responded

Hello, Rainer! We are thrilled to hear that Vadim provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

December 13, 2018

Great Buying Experience We were extremely impressed with our recent buying experience at RBM of Alpharetta.Kyle Edson was very helpful, and went the extra mile with us, volu More

by kennyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Pietrzak, Diane Evans
Dec 13, 2018 -

RBM of Alpharetta responded

Thank you, kennyd for the wonderful review. We are pleased to hear that Kyle took excellent care of you on your visit. Congratulations on your new car and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

December 12, 2018

Well Organized We worked with Michael to hold a vehicle for us so that we could drive down to see it on the weekend. We were able to set everything up via text messa More

by west17m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pietrzak
Dec 13, 2018 -

RBM of Alpharetta responded

Thank you, west17m for the kind words about RBM of Alpharetta. We're delighted to hear that Michael took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

December 12, 2018

Good experience buying a used car Buying a car can be a stressful situation. Bill Favini of RBM of Alpharetta made the process easy. He is extremely knowledgeable and readily answered More

by Tom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Dec 13, 2018 -

RBM of Alpharetta responded

Thank you, Tom123. We really appreciate the kind words and thank you for your business. We're delighted to hear that Bill could provide you with a great buying experience. Your 100% satisfaction is our priority and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

December 12, 2018

Very happy with my van.. I am really impressed with the Mercedes van I got from RBA and my sale guy mr schaeffer Was great salesperson he answered every one of my questio More

by Fmmcfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

RBM of Alpharetta responded

Thank you very much, Fmmcfrank! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Sheaffer took excellent care of you on your visit and we congratulate you on your new car! Sincerely, RBM of Alpharetta

December 11, 2018

RMB Fantastic Experience!! The dealership is beautiful and exceptionally run. Our salesperson Michael was spectacular. Sharon in finance was awesome. We love our new car! I hig More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Thompson, Michael Pietrzak
Dec 11, 2018 -

RBM of Alpharetta responded

Thank you, Deb for the kind words about RBM of Alpharetta. We're delighted to hear that Michael took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

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