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RBM of Alpharetta

Alpharetta, GA

5.0
5,799 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,799 reviews

September 09, 2024

Painless. Clear process. Great car. Sales and financial manager both were knowledgeable Thank you Fantastic More

by JWBJTB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Sep 26, 2024 -

RBM of Alpharetta responded

Thank you for your review! We’re thrilled to hear that your experience with Reza was painless and that you found the process clear and straightforward. It’s great to know that you’re happy with your new car and that both our sales and financial managers provided knowledgeable assistance. We appreciate your kind words and are here if you need anything in the future! Sincerely, RBM of Alpharetta

September 09, 2024

Everyone at this dealership is genuinely nice and respectful. Specially Linda, who helped me pick out my favorite vehicle of all time. Thank you Linda More

by malik.faisal02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

RBM of Alpharetta responded

Hello Malik.faisal02, Thank you for taking the time to share your feedback! We’re thrilled to hear that Linda Luu made your experience at our dealership exceptional. Our team works hard to ensure that every customer receives personalized attention and expert guidance, and its clear that Linda went above and beyond to assist you. We’ll make sure to pass along your kind words to Linda Luu and celebrate her dedication to customer satisfaction. We appreciate your business and hope to see you again soon! Best regards, RBM of Alpharetta

September 07, 2024

Had a great experience with Roy! 10/10 recommend to anyone! Very sincere and was very patient with me throughout the whole process. More

by Jennyt21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur, Royce Worley
Sep 26, 2024 -

RBM of Alpharetta responded

Thank you, Jenny, for your kind review! We’re thrilled to hear that Royce provided you with such a great experience and that his sincerity and patience made the process smooth. Your 10/10 recommendation means a lot to us! If you ever need anything in the future, please don’t hesitate to reach out. Sincerely, RBM of Alpharetta

September 06, 2024

Excellent service with a Smile 😃. He was Great! And I thank him and Appreciate him More

by Tecla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britt L. Kaminsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daisy, Roberto Manzur
Sep 13, 2024 -

RBM of Alpharetta responded

Hello Tecla, It’s really rewarding hearing that our sales team was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best wishes, Your Friends and Family at RBM of Alpharetta

September 06, 2024

Reza & Ezequiel were great, accommodating personable and cordial. Their effort and attention were fantastic. I was very leery of RBM based on previous experience with another RBM location Reza and Esequiel More

by Willie L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezequiel Rik
Sep 13, 2024 -

RBM of Alpharetta responded

Hello Willie, Thank you so much for the wonderful feedback! I’m thrilled to hear that Reza and Ezequiel made such a positive impression and helped regain your trust in RBM. It’s fantastic to know that their accommodating and personable approach made your experience so pleasant. We’re excited to have you as part of the RBM Alpharetta family and look forward to continuing our relationship with you. If you need anything or have any questions down the road, just let us know. Thanks again for choosing us and for your kind words! Kind Regards, Your Friends and Family at RBM of Alpharetta

September 06, 2024

Ezequiel was very professional and thorough. He was in constant communication and even took videos and pictures of the car being that I was an out of state purchaser. He even assisted with the More

by Lam Tran
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linda Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezequiel Rik
Sep 26, 2024 -

RBM of Alpharetta responded

Thank you, Lam, for your fantastic review! We’re thrilled to hear that Ezequiel provided such professional and thorough service, especially with the extra effort of taking videos and pictures for your out-of-state purchase. It’s wonderful to know that he assisted with the car shipping process to ensure everything went smoothly. We’re also glad the team at RBM of Alpharetta made the experience prompt and enjoyable for you. We truly appreciate your trust in us and are happy the car met your expectations. If you need anything else, don’t hesitate to reach out! Sincerely, RBM of Alpharetta

September 05, 2024

I had the most amazing and seamless car buying experience EVER this weekend. Kyle E, was very personable and listened to our needs. He took his time with us and ensured all of our questions were answered. H More

by Sugrad1202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Hina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

RBM of Alpharetta responded

Thank you so much for sharing your amazing experience! We’re delighted to hear that Kyle. provided such a personable and honest car-buying experience, taking the time to listen and answer all of your questions. It’s fantastic that his approach earned your trust and made you a lifelong customer! We’re also thrilled to hear that Martin took great care of you. We’re grateful for your kind words and look forward to welcoming you back, even with the drive! If you ever need anything in the future, don’t hesitate to reach out. Sincerely, RBM of Alpharetta

September 04, 2024

I recently purchased a car from RBM of Alpharetta and had the absolute best experience ever, thanks to Kyle Edson. Kyle is not like any car salesman I have ever worked with; he genuinely treats you like a pe More

by shellyrich73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

RBM of Alpharetta responded

Thank you so much, Shelly, for your incredible review! We’re thrilled to hear that Kyle Edson made your car-buying experience the best you’ve ever had. Kyle’s commitment to treating customers with kindness, transparency, and honesty truly sets him apart, and we’re glad his approach made the process so refreshing for you. Your kind words mean the world to us, and we’re honored to have earned your trust. If there’s anything else we can assist you with, don’t hesitate to reach out. Enjoy your new car, and we look forward to seeing you again! Sincerely, RBM of Alpharetta

September 04, 2024

Exceptional Service and Expertise: A Five-Star Experience with Roberto Manzur at RBM Finance I recently had the pleasure of working with Roberto Manzur at RBM Finance. I cannot speak highly enough about h More

by Mingwei
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto Manzur, Roberto Manzur
Sep 13, 2024 -

RBM of Alpharetta responded

Thank you so much for your detailed and glowing feedback! We’re thrilled to hear that Roberto Manzur provided such exceptional service during your experience with RBM Finance. It’s fantastic to know that Roberto’s professionalism, thorough explanations, and tailored advice made such a positive impact. His commitment to making sure you understood every aspect of the financing and warranty options really stands out, and we’re glad he could make the process so smooth and stress free for you. Roberto’s dedication to customer satisfaction and his follow-up to ensure everything went well are exactly what we strive for. Your kind words truly highlight the care and expertise he brings to his role. Thank you again for your recommendation and for taking the time to share your experience. If you need anything else or have any more questions, don’t hesitate to reach out. Best Wishes, Your Friends and Family at RBM of Alpharetta

September 04, 2024

SID KARACA did my second-best car buying experience with RBM of Alpharetta, he was very nice and patient with us, he treats my daughters so great, we will be back soon. highly recommended More

by adigomez23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid Karaca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Manzur
Sep 13, 2024 -

RBM of Alpharetta responded

Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It’s wonderful to know that Sid was patient and kind, especially with your daughters. We’re looking forward to welcoming you back soon! Kind Regards, Your Friends and Family at RBM of Alpharetta

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