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RBM of Alpharetta

Alpharetta, GA

5.0
5,780 Reviews
What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.
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345 McFarland Parkway

Alpharetta, GA

30004

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Showing 5,780 reviews

March 06, 2018

Great Scott, Kagan Scott! RBM of Alpharetta connected us with Kagan Scott, salesman extraordinaire, upon inquiring about a 2011 Mazda CX-9 that RBM listed online. He confirmed More

by aneveils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ahern, Kagan Scott
Mar 06, 2018 -

RBM of Alpharetta responded

Hello, aneveils! Stories like this is what we strive for and it is great to hear that Kagan and Tom could provide you with excellent customer service that you deserve! We congratulate you on your new car and if you have any further questions, definitely give us a call. Happy driving! Sincerely, RBM of Alpharetta

March 06, 2018

Keep Coming Back ! What can I say? I have now purchased 6 cars in the past 5 years from Reza Azizi and RBM of Alpharetta, 3 for me 2 for my daughter, 1 for my wife. R More

by StephenKohl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Azizi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

RBM of Alpharetta responded

Hello, StephenKohl! It is so great to hear that Reza has provided you with everything that you have needed over the past 6 years. Having that amazing sales person to guide you through the process is what we strive for here at RBM of Alpharetta. We want to make the process as easy as possible for you. Congratulations on all of the cars that you have purchased from Reza over the past 6 years and we hope to see you for any of your service needs! Sincerely, RBM of Alpharetta

March 06, 2018

polite and no pressure Mr Cheek did great! when I get my wife another car, it will be from them. They have a great variety of vans and cars. More

by Kevin McLaughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheaffer Cheek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

RBM of Alpharetta responded

That is awesome that Sheaffer was able to help you out with all of your needs! We look forward to seeing you in the future for when you are looking for your wife's new car. If you need anything else, don't hesitate to call us. Happy driving! Sincerely, RBM of Alpharetta

March 05, 2018

Service Great place people are friendly. I loved the atmosphere. Great customer service. Will be back and recommend to others. Thank y'all. It was amazing More

by Auburn44
Customer Service
Recommend Dealer
Yes
Employees Worked With
Teresa Cox
Mar 05, 2018 -

RBM of Alpharetta responded

We are so pleased to hear that your experience with us at RBM of Alpharetta exceeded your expectations! We hope you see you in the future with any questions or service needs that you have. Happy driving! Sincerely, RBM of Alpharetta

March 04, 2018

The most professional automobile dealership I have visited. Starting with both receptionists when visiting RBM Alpharetta, I knew it was going to be a first class automotive dealership... My salesman was Dan B More

by USAirForce1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Turry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Thompson, Diane Evans
Mar 05, 2018 -

RBM of Alpharetta responded

Hello, USAirForce1961! Thank you for the amazing review and we are so happy to hear that everyone at RBM of Alpharetta could assist you with every need. We strive for "The Best or Nothing" customer experience and anything else we can do for you, please don't hesitate to give us a call. Everyone here at RBM of Alpharetta congratulates you on your car and we hope to see you for all of your service needs. Sincerely, RBM of Alpharetta

March 03, 2018

Terrific experience. Kyle Edson could not have been more helpful. We were calling on car that had sold, but when deal did not finalize, he called and facilitated our purch More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Edson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Evans
Mar 05, 2018 -

RBM of Alpharetta responded

We are so happy that Kyle could help you with all of your car needs! If you need any more questions answered, just let us know. Happy driving! Sincerely, RBM of Alpharetta

March 03, 2018

Wonderful 1st Experience Bill Favini was my salesman at RBM Alpharetta and he went above and beyond for my first Mercedes SUV. He is super knowledgeable about these vehicles a More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Favini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Ahern
Mar 05, 2018 -

RBM of Alpharetta responded

It is so great to hear that you are enjoying your new car! We are so pleased to hear that Bill Favini could provide you with excellent customer service and we pride ourselves on "The Best or Nothing" experience. If you need anything else, don't hesitate to call us. Sincerely, RBM of Alpharetta

March 02, 2018

Incredible Experience At RBM Of Alpharetta I cannot say enough about my experience at RBM of Alpharetta. Ramona Razavi is my go to lady. This is the second car I have purchased through her and More

by Katie Rocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Mar 05, 2018 -

RBM of Alpharetta responded

We pride ourselves here at RBM of Alpharetta to be everything that the "first class" meaning entails. We are so happy to hear that Ramona could provide even more than that. We are always here if you have any more concerns or questions. Congratulations on your new car and happy driving! Sincerely, RBM of Alpharetta

March 01, 2018

Above and beyond expectations! I had a question about a 2015 GLK I recently purchased from a private seller regarding whether a navigation system could be installed. After being c More

by Strickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Peek
Mar 02, 2018 -

RBM of Alpharetta responded

That is great to hear that Bill could provide you with all of the answers that you needed. We are here to give you all of the tools you need so you can be happy with your new car! Congratulations on your car and we will be here if you have any more questions. Sincerely, RBM of Alpharetta

March 01, 2018

Such a great experience! I just bought my first ever Mercedes with the help of Ramona Razavi and it was a great experience. Ramona is a true professional. She listened and t More

by wmroese1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Razavi
Mar 02, 2018 -

RBM of Alpharetta responded

Hello, wmroese1! We always want to make sure that your new car is in top shape and we are so happy to hear that Ramona went above and beyond. Whether it be just a little smudge or scratch, we will do everything in our power to fix that for you especially if the car just came out of detail. Congratulations on your new car and happy driving! Sincerely, RBM of Alpharetta

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