
RBM of Alpharetta
Alpharetta, GA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Thanks for the great service We recently had a minor issue relating to a broken chain on our Sprinter 2 side door. I called Steve Byrd immediately and after asking a few pertinent We recently had a minor issue relating to a broken chain on our Sprinter 2 side door. I called Steve Byrd immediately and after asking a few pertinent questions, we scheduled a service call all while the vehicle was inbound to Atlanta from Tennessee! Steve and the “guys in the back” are always great to work with, they always return calls, texts and emails promptly. They know the Mercedes product and have never failed us. More
Excellent Service Teresa Cox has been my Service Advisor for many years. She always takes care of all my service needs in a quick and accurate manner. Teresa and Dan Teresa Cox has been my Service Advisor for many years. She always takes care of all my service needs in a quick and accurate manner. Teresa and Dan are always friendly and very helpful in all situations. I trust my car needs always with Teresa and she is a huge asset to your company. This type of excellent service keeps myself and many others coming back to this location. More
GLE 350 Purchase We recently purchased a Certified Pre-Owned GLE 350 and had an excellent experience with The team at RBM. Very professional and the buying process wa We recently purchased a Certified Pre-Owned GLE 350 and had an excellent experience with The team at RBM. Very professional and the buying process was the best that I’ve had. More
We love our dealership! The service at RBM is excellent! Teresa Cox is our service representative and she treats us like gold! We know we are in good hands with Teresa and we The service at RBM is excellent! Teresa Cox is our service representative and she treats us like gold! We know we are in good hands with Teresa and we trust her completely. David Wang has been our sales rep for a decade and we have purchased 4 Mercedes from him. More
Love Teresa, keeps me loyal to Mercedes The service center at RBM Alpharetta is excellent! My advisor, Teresa Cox, is the reason! She is knowledgeable and provides great customer service. Sh The service center at RBM Alpharetta is excellent! My advisor, Teresa Cox, is the reason! She is knowledgeable and provides great customer service. She represents Mercedes well and maintains our loyalty. My husband and I have bought Mercedes cars for over 30 years and will continue to stay with Mercedes. A large part of this is Teresa and the excellence she gives us throughout our experience of owning the car. Thank you! More
service Thank you Terisa Cox for always talking care of my cars. You are the reason why everyone in my family drives a Mercedes. Always great service!! Thank you Terisa Cox for always talking care of my cars. You are the reason why everyone in my family drives a Mercedes. Always great service!! More
My Service Visit As usual, my service visit was wonderfully easy! Everyone at this dealership has always treated me with courtesy and great warmth, especially Teresa As usual, my service visit was wonderfully easy! Everyone at this dealership has always treated me with courtesy and great warmth, especially Teresa Cox, my Service Advisor. This is my 3rd car purchased here and it largely because I have Teresa to help me with the care of these cars. More
Outstanding Service Pamela Banda is an outstanding sales employee! Her responsiveness, knowledge and customer centered approach were all exceptional! This was my first pu Pamela Banda is an outstanding sales employee! Her responsiveness, knowledge and customer centered approach were all exceptional! This was my first purchase from RBM...and from the moment I saw the vehicle online it's been an awesome experience. I reached out to Pam on a Saturday to make the inquiry. I wasn't expecting to hear anything until the following week. She called me back immediately and was super nice over the phone. She guided me through the financing approval process all the way to my purchase of the car!! Thanks Pam (and Tom Ahem) for helping me get my "Dream Car"!!! Ya'll were GREAT!! More
New in town and looking for a place to get serviced. Talked to a guy named Andrei. Very helpful and seemed like he knew what he was talking about. Definitely has and looking for a place to get serviced. Talked to a guy named Andrei. Very helpful and seemed like he knew what he was talking about. Definitely has me thinking. More
Purchase of a Certified Pre-Owned '15 GLK 350 I recently purchased my first Mercedes-Benz at RBM of Alpharetta and was quite pleased with the overall experience. Bill Favini, my sales consultant, I recently purchased my first Mercedes-Benz at RBM of Alpharetta and was quite pleased with the overall experience. Bill Favini, my sales consultant, was helpful, patient, courteous and professional from start to finish. He followed through in every way (even after the sale) to ensure nothing short of my complete satisfaction. Love my car ... thank you Bill and RBM of Alpharetta! More